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临床试验/NCT04752683
NCT04752683Unknown不适用

Validation of an Employee Remote Workplace Stress Measure Embedded Within a Novel Employee Wellbeing App

Holly Risdon0 个研究点目标入组 220 人开始时间: 2021年10月最近更新:
适应症

试验速览

阶段
不适用
发起方
入组人数
220
主要终点
Remote Workplace Stress Scale (R-WSS; measure to be validated)

研究概览

简要总结

This study aims to validate an adapted workplace stress scale (American Institute of Stress) for employees working remotely during the COVID-19 pandemic.

Our funding company (BPAi) is a global provider of technology enabled business process services. They offer a range of innovative services and bespoke software solutions, to improve the performance of client networks by increasing revenue, reducing cost, enhancing customer satisfaction. Clients have provided feedback that they require a way to manage, monitor and support their employees' wellbeing while working remotely. The MyBuddy web-based app is in development to meet this need. To best support employees, having an effective measure of workplace stress while working remotely will be a core feature of the app. Thus, this research study was commissioned to validate the measure.

A theoretical framework has been developed based on recent models. The measure was adapted based on this theoretical framework (see detailed description).

The hypothesis is that our measure will be validated using participants from BPAi's clients (technology/automotive corporations). The investigators hope this study will help to contribute to the evidence base and provide a useful tool in assessing remote workplace stress.

Participants will be employees of BPAi's clients taking part in the piloting of the novel employee wellbeing app. Participants will be invited to take part in the research when they first log into the app. Participants will be provided with an information sheet and a consent form. Once they have provided informed consent, they will be prompted to complete the embedded questionnaires (including the once to be validated). After one month, they will be prompted to complete the questionnaires again.

Once the data has been collected, their access to the app will end, and the data will be analysed. Once the data has been analysed, the measure will either be validated, or require adaptations and re-validation with a new sample.

The research will be written up into a manuscript and submitted to peer-reviewed journals for publication.

详细描述

Rationale To the investigator's knowledge, there is no existing psychometric scale to measure employee wellbeing and work-related stress while working remotely. As working remotely is likely to be a core feature for workers for the foreseeable future, either fully or in hybrid form, we believe this is a fruitful area for study. Additionally, there have been very few studies published regarding employee wellbeing while working from home, largely because the pandemic is a new phenomenon. Development and validation of a psychometric measure of employee wellbeing while working remotely is an important step in understanding the impact of remote working on workplace stress and wellbeing.

Theoretical Framework The theoretical framework used in this study integrates aspects of the two aforementioned models based on our conceptualisation of remote working and its impact on employee wellbeing. The investigator hypothesises that employee wellbeing is influenced by four domains: (1) environmental; (2) support; (3) social; and (4) boundaries. The environmental domain contains factors such as having an inadequate work environment (e.g. unsuitable chairs, diskspace, interruptions from family, pets, deliveries, etc.). The support domain contains factors such as the ability to access support through one's organization (e.g. supervisors, HR, occupational health, etc.) and one's team of colleagues. The social domain contains factors such as the ability to maintain social relationships with colleagues, and the ability to have informal contact like one would in an office (e.g. chatting while making a drink). The boundaries domain contains factors such as ability to work contracted hours, ability to take breaks, ability to 'switch off' and maintain distance between home and work lives.

The investigator further hypothesises that the influence of these domains is moderated by personal factors such as mood, resilience, mental health status, physical health status, etc. For example, if an employee already has an established back condition causing pain, an inadequate workspace lacking a supportive chair will worsen this condition, likely causing some distress, affecting employee wellbeing. Combine this with an inability to contact one's supervisor or HR department to correct the issues, distress is likely to be heightened, causing further decline in employee wellbeing.

Quality Assurance and Protocol Compliance The research is designed to be compliant with this protocol. Protocol compliance will be assessed and monitored throughout the study by the lead researcher. Any deviations from the protocol will be recorded and evaluated. The research is being guided by the American Institute of Stress, although they are not the sponsors of this study. This also helps with quality assurance. The principal researcher and author is a psychology graduate with a Master's degree in Psychology (studying for a doctorate in clinical psychology from September 2021), working on a freelance basis.

Measures and Scoring:

研究设计

研究类型
Observational
观察模型
Cohort
时间视角
Cross Sectional

入排标准

年龄范围
18 Years 至 —(Adult, Older Adult)
性别
All
接受健康志愿者

入选标准

  • Are an employee of one of the invited companies
  • Can use English fluently
  • Can use the internet to access the app regularly
  • Are working remotely (mostly or fully)
  • Provide informed consent

排除标准

  • If any of the above inclusion criteria is not met.

结局指标

主要结局

Remote Workplace Stress Scale (R-WSS; measure to be validated)

时间窗: One month

The R-WSS is an adapted version of the Workplace Stress Scale (American Institute of Stress, 2001) to include domains related to remote working. The measure comprises 11 items relating to the previous week. One item was changed from "conditions at work are unpleasant or sometimes even unsafe" to "conditions for remote working are unsuitable (e.g. uncomfortable workspace noisy environment, etc.)". Three items were added: "I feel isolated from my work colleagues", "I worked my contracted hours", and "I found it difficult to schedule and take breaks while working remotely". The measure uses the same five-point scale ranging from "never" to "always", with four items reverse scored. A total score is obtained by adding the scores from each item, with a maximum score of 55. The score categories are as follows: 0-20 indicates they are relatively calm, 21-30 indicates fairly low stress, 31-38 indicates moderate stress, 39-48 indicates severe stress, and 49-55 indicates extreme stress.

次要结局

  • The World Health Organization Five Wellbeing Index (WHO-5; Bech, 2004)(One month)
  • Work and Wellbeing Survey (UWES-9; Schaufeli et al., 2006)(One month)

研究者

发起方
Holly Risdon
申办方类型
Industry
责任方
Sponsor Investigator
主要研究者

Holly Risdon

Freelance Psychology Consultant

BPAi

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