Project Resurgence Communication Trial

Not Applicable

Completed

• Conditions: Communication Research
• Interventions: Other: Communication type

• Registration Number: NCT04418947
• Lead Sponsor: University of Pennsylvania

Brief Summary

Randomized, double-blind, of standard of care vs additional communication and factorial design of intervention letter vs. control letter and EHR vs mail delivery mechanism in patients who canceled visits and did not reschedule over a 90 day period starting March 9, 2020.

Detailed Description

Not available

Study Timeline

• Study First Submitted: 2020-05-29
• Study First Submitted QC: 2020-06-02
• Study First Posted: 2020-06-05
• Study Start: 2020-06-15
• Primary Completion: 2020-07-17
• Study Completion: 2020-07-17
• Status Verified: 2021-10
• Results First Submitted: 2021-10-25
• Results First Submitted QC: 2021-10-26
• Last Update Submitted: 2021-10-26
• Results First Posted: 2021-10-28
• Last Update Posted: 2021-10-28

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 11120

Inclusion Criteria

• Patients with a cancellation or failure to show for a procedure or visit from March 9, 2020 through June 7, 2020 (90 days) and who have not rescheduled as of the date of randomization

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Exclusion Criteria

• Death

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: FACTORIAL

Arm && Interventions

Group	Intervention	Description
Mailed control letter	Communication type	-
MPM intervention letter	Communication type	-
MPM control letter	Communication type	-
Mailed intervention letter	Communication type	-

Primary Outcome Measures

Name	Time	Method
Percent of Participants With Visit or Procedure With Provider	1 month

Secondary Outcome Measures

Name	Time	Method
Percent of Participants With Completed Telemedicine Visit With Provider	1 month
Percent of Participants With Scheduled Visit or Procedure With Provider	1 month

Trial Locations

Locations (1)

University of Pennsylvania; 🇺🇸 Philadelphia, Pennsylvania, United States