Terms of Service

Welcome to MedPath Clinical Trial Hub. These terms govern your use of our platform and services. Please read them carefully before using our clinical trial search platform.

Effective Date: September 30, 2025

1. Acceptance of Terms

By accessing, browsing, or using the MedPath Clinical Trial Hub platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

Important Notice

If you do not agree to these terms, you must not use our Service. Your continued use of the Service constitutes acceptance of any updates to these Terms.

Legal Capacity

You represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Service Description

What We Provide

Clinical Trial Search

Comprehensive database of clinical trials from multiple sources

Drug Information

Detailed drug monographs and regulatory information

Research Tools

Advanced search filters and analytics capabilities

News & Updates

Latest medical news and clinical trial updates

Data Sources

Our platform aggregates information from various reputable sources including:

ClinicalTrials.gov (US National Library of Medicine)
EudraCT (European Medicines Agency)
WHO International Clinical Trials Registry Platform
FDA Drug Approvals and Safety Database
Scientific literature and peer-reviewed publications

Important Limitations

• We do not conduct clinical trials ourselves
• We are not responsible for the accuracy of third-party data
• Information is for research and educational purposes only
• We do not provide medical advice or treatment recommendations

3. User Accounts

Account Creation

To access certain features of our Service, you may need to create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your account information
Keep your login credentials secure and confidential
Notify us immediately of any unauthorized use of your account

Account Security

Your Responsibilities

• Use strong, unique passwords
• Enable two-factor authentication
• Log out from shared devices

Our Measures

• Encrypted data transmission
• Regular security audits
• Monitoring for suspicious activity

Account Responsibility: You are responsible for all activities that occur under your account, whether or not you authorized such activities.

4. Acceptable Use

Permitted Uses

✅ Allowed

• Research and educational purposes
• Healthcare professional research
• Academic and scientific studies
• Patient education and awareness
• Pharmaceutical industry research

❌ Prohibited

• Providing medical advice
• Unauthorized data scraping
• Reverse engineering our platform
• Violating intellectual property rights
• Harmful or malicious activities

Prohibited Activities

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorized access to our systems or other users' accounts
Interfere with or disrupt the Service or servers connected to the Service
Transmit viruses, malware, or other harmful code
Impersonate any person or entity or misrepresent your affiliation
Collect or harvest personal information about other users
Use automated systems to access the Service without permission

5. Medical Disclaimer

⚠️ IMPORTANT MEDICAL DISCLAIMER

THE INFORMATION PROVIDED ON THIS PLATFORM IS FOR EDUCATIONAL AND RESEARCH PURPOSES ONLY AND IS NOT INTENDED AS MEDICAL ADVICE.

This platform does not provide medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay seeking it because of information you have accessed through this Service.

Clinical Trial Participation

If you are considering participating in a clinical trial:

Consult with your healthcare provider before enrolling
Carefully review the informed consent process
Understand the risks and benefits of participation
Contact the trial investigators directly for specific information
Verify trial legitimacy through official sources

Emergency Situations

In case of a medical emergency, immediately contact your local emergency services or go to the nearest emergency room. Do not rely on information from this platform for emergency medical decisions.

8. Subscription and Billing

Subscription Plans

We offer various subscription plans with different features and access levels. By subscribing, you agree to:

Pay all applicable fees and charges
Provide accurate billing information
Update payment information as needed
Comply with your chosen plan's usage limits

Billing Cycle

• Monthly or annual billing
• Automatic renewal unless cancelled
• Prorated charges for plan changes

Cancellation

• Cancel anytime through your account
• Access continues until period end
• No refunds for partial periods

12. Governing Law and Dispute Resolution

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Dispute Resolution

Step 1: Direct Communication

We encourage you to contact us first at support@trial.medpath.com to resolve any disputes.

Step 2: Mediation

If direct communication fails, disputes may be resolved through mediation in Singapore.

Step 3: Arbitration

Final disputes shall be resolved through binding arbitration under Singapore International Arbitration Centre rules.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes through:

Email notification to your registered email address
Prominent notice on our website
In-app notifications for logged-in users

Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@trial.medpath.com

Subject Line: Terms of Service Inquiry

Response Time: Within 48 hours

These Terms of Service are effective as of September 30, 2025 and were last updated on the same date.

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