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The effect of effective communication skills education on nurses’ competency and performance

Not Applicable
Conditions
ursing.
Problems related to medical facilities and other health care
Registration Number
IRCT201204042621N11
Lead Sponsor
Shiraz University of Medical Sciences
Brief Summary

Not available

Detailed Description

Not available

Recruitment & Eligibility

Status
Complete
Sex
All
Target Recruitment
500
Inclusion Criteria

written consent, holding bachelor degree in nursing and not participating in any communication skills training in the past 6 months. Exclusion criteria: not participating in workshop; not participating in OSCE; not tending to continue to participate in the study.

Exclusion Criteria

Not provided

Study & Design

Study Type
interventional
Study Design
Not specified
Primary Outcome Measures
NameTimeMethod
urses competency in Communication skills. Timepoint: Before & 2 month after ending the intervention. Method of measurement: objective structured clinical examination (OSCE).
Secondary Outcome Measures
NameTimeMethod
Patient satisfaction regarding nurses'communication skills. Timepoint: Before & 2 months after intervention. Method of measurement: a valid and reliable Questionnaire for measurment of patient satisfaction regarding nurses'communication skills.
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