The Effects of Motivational Messages Sent to Emergency Nurses During the COVID-19 Pandemic on Job Satisfaction, Compassion Fatigue, and Communication Skills: A Randomized Controlled Trial
Overview
- Phase
- Not Applicable
- Intervention
- Not specified
- Conditions
- Satisfaction
- Sponsor
- Istanbul Saglik Bilimleri University
- Enrollment
- 65
- Locations
- 1
- Primary Endpoint
- Job Satisfaction-Short Scale
- Status
- Completed
- Last Updated
- last year
Overview
Brief Summary
Aim and objectives: The aim of this study is to examine the effect of motivational notifications applied to emergency nurses on job satisfaction, compassion fatigue and communication skills during the COVID-19 pandemic.
Background: Emergency room nurses working on the front lines during the COVID-19 pandemic; many factors such as excessive workload, prolonged working hours, threat of infection, death of the patients they care for have caused them to experience physical, social and psychological problems.
Design: It is a randomized controlled, open-label study. Methods: This study was carried out with a total of 60 nurses working in the emergency units of two training and research hospitals in Istanbul. Participants were divided into motivational group and control group. Motivational notifications were sent via Short Message Service (SMS) to the mobile phones of the participants in the motivational group (n=30) for 21 days. No motivational notification was sent to the control group (n=30) during this process. Data were obtained with the Individual Introduction Form, Job Satisfaction, Compassion Fatigue and Communication Skills Scale.
Investigators
Hilal KARTAL
PhD student
Istanbul Saglik Bilimleri University
Eligibility Criteria
Inclusion Criteria
- •The nurses working in the emergency room, working only in the day shift on weekdays, using mobile phones and volunteering to participate in the study were included in the study.
Exclusion Criteria
- •Exclusion criteria for the study included being on leave for any reason (maternity, annual, medical) during the study dates, not completely filling in the data collection forms, or withdrawing from the study.
Outcomes
Primary Outcomes
Job Satisfaction-Short Scale
Time Frame: Baseline and after 3 weeks
Job satisfaction scale is in a 5-point Likert type and is graded as (1- Absolutely disagree and 5-Absolutely agree). Scoring of the scale is calculated as a minimum of 1 and a maximum of 5 points, and the average of 5 related items is taken. The lowest score that can be obtained from the scale is 5 and the highest score is 25. Accordingly, the decrease in the average score of the participants indicates that job satisfaction decreases; an increase in the average score indicates an increase in job satisfaction.
Compassion Fatigue-Short Scale
Time Frame: Baseline and after 3 weeks
The scale aims to measure secondary trauma and occupational burnout. Items are rated on a 10-point Likert-type scale ranging from rarely/never (1) to very often (10). The total possible score ranges from 13 to 130, with higher scores representing a higher level of compassion fatigue.
Communication Skills Scale
Time Frame: Baseline and after 3 weeks
This scale was developed to determine how people evaluate their own communication skills. It consists of 25 items on a 5-point Likert-type scale ranging from always (1) to never (5). The scale yields a score ranging from 25 to 125. High scores reflect a positive perception of the person's communication skills.