The Influence of Expectations on Patient Satisfaction in the Pediatric Emergency Department
Not Applicable
Completed
- Conditions
- Patient Satisfaction
- Registration Number
- NCT00293982
- Lead Sponsor
- Medical College of Wisconsin
- Brief Summary
The purpose of this study is to determine whether physician knowledge of parental pre-visit expectations improves patient satisfaction in the pediatric emergency department.
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- COMPLETED
- Sex
- All
- Target Recruitment
- 948
Inclusion Criteria
- Parent of child less than or equal to 18 years of age
Exclusion Criteria
- Inability to understand the English language surveys
Study & Design
- Study Type
- INTERVENTIONAL
- Study Design
- SINGLE_GROUP
- Primary Outcome Measures
Name Time Method Patient satisfaction as measured by: 1. ratings of overall care 2. willingness to recommend the ED
- Secondary Outcome Measures
Name Time Method Ratings of degree to which expectations were met
Trial Locations
- Locations (1)
Children's Hospital of Wisconsin
🇺🇸Milwaukee, Wisconsin, United States