NCT00293982
Completed
Not Applicable
The Influence of Expectations on Patient Satisfaction in the Pediatric Emergency Department
ConditionsPatient Satisfaction
Overview
- Phase
- Not Applicable
- Intervention
- Not specified
- Conditions
- Patient Satisfaction
- Sponsor
- Medical College of Wisconsin
- Enrollment
- 948
- Locations
- 1
- Primary Endpoint
- Patient satisfaction as measured by:
- Status
- Completed
- Last Updated
- 20 years ago
Overview
Brief Summary
The purpose of this study is to determine whether physician knowledge of parental pre-visit expectations improves patient satisfaction in the pediatric emergency department.
Investigators
Eligibility Criteria
Inclusion Criteria
- •Parent of child less than or equal to 18 years of age
Exclusion Criteria
- •Inability to understand the English language surveys
Outcomes
Primary Outcomes
Patient satisfaction as measured by:
1. ratings of overall care
2. willingness to recommend the ED
Secondary Outcomes
- Ratings of degree to which expectations were met
Study Sites (1)
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