A single centre, Prospective, Open-label, nonrandomized, interventional study to Evaluate the Impact of Emotional Intelligence Training and Management on Doctor–Patient Communication, Adherence, and Satisfaction in a Tertiary Care Hospital of District Thane, Maharashtra.

This single-centre, prospective, open-label, non-randomized interventional study aims to evaluate the impact of Emotional Intelligence (EI) training on doctor–patient communication, treatment adherence, and patient satisfaction at a tertiary care hospital in Thane, Maharashtra. The study will enroll 84 doctors involved in direct patient care and 131 adult patients under their care. Doctors will undergo a structured EI training program focused on self-awareness, empathy, emotional regulation, interpersonal sensitivity, and communication skills, delivered through interactive sessions including case studies, role plays, and group discussions. Doctors’ EI levels (TEIQue-SF), patient satisfaction (PSQ-18), and treatment adherence will be assessed at baseline, 1 month, and 3 months post-training. Eligible participants include doctors with at least three years of clinical experience and patients aged 18 years or older capable of completing questionnaires, while participants with cognitive impairments, prior EI training, or conflicting study involvement are excluded. The study duration is six months. The primary endpoint is the change in doctors’ EI scores, and secondary endpoints include changes in patient treatment adherence and satisfaction. All adverse events and serious adverse events will be reported to the Ethics Committee, and participant confidentiality will be maintained.