Reducing the Rate of Missed Appointments in an Outpatient Substance Use Treatment Clinic in Norway

Sorlandet Hospital HF1 site in 1 country147 target enrollmentApril 1, 2015

ConditionsReminder Systems Substance-Related Disorders

Overview

Phase: Not Applicable
Intervention: Not specified
Conditions: Reminder Systems
Sponsor: Sorlandet Hospital HF
Enrollment: 147
Locations: 1
Primary Endpoint: Attendance rate
Status: Completed
Last Updated: 2 years ago

Overview Investigators Eligibility Criteria Outcomes Sites Similar Trials

Overview

Brief Summary

Missed appointments to outpatient substance use treatment are common and costly and can have a negative effect on the health of patients.

In this quasi-experimental study, the investigators used an on-off design to examine whether a reminder "plus" intervention (telephone call from therapist before first appointment) would increase attendance and improve cancellation and rebooking practices. Secondary outcomes included satisfaction with treatment and intention to complete the treatment program.

Registry

clinicaltrials.gov

Start Date

April 1, 2015

End Date

December 31, 2016

Last Updated

2 years ago

Study Type

Interventional

Study Design

Sequential

Sex

All

Investigators

Sponsor

Sorlandet Hospital HF

Responsible Party

Sponsor

Eligibility Criteria

Inclusion Criteria

•Newly referred patient
•\> 18 years
•Diagnosis: Substance related disorder

Exclusion Criteria

•Patients who are unable to understand or score the survey due to cognitive or language barriers

Outcomes

Primary Outcomes

Attendance rate

Time Frame: Up to 10 treatment sessions, estimated average timeframe = 3 months

Attendance rate at first admission and during 10 outpatient sessions

Secondary Outcomes

Cancellation / rebooking rate(Up to 10 treatment sessions, estimated average timeframe = 3 months)
Dropout rate(Up to 10 treatment sessions, estimated average timeframe = 3 months)