Study of the Effect on Clinical Outcomes Using Secure Text Messaging

Not Applicable

Withdrawn

• Conditions: Congestive Heart Failure; Renal Failure; Copd; Diabetes
• Interventions: Device: Secure text messaging

• Registration Number: NCT02568514
• Lead Sponsor: University of Pennsylvania

Brief Summary

In this study, the investigators will conduct a randomized, controlled trial to evaluate the impact of offering mobile secure text messaging on clinical outcomes.

Detailed Description

Inpatient health care providers such as physicians and nurses spend up to one-third of their time communicating with other health care providers. Many of these communications have shifted mediums from handwritten notes and face-to-face conversations to phone calls and paging systems. More recently the rapid adoption of smartphones has led to the use of mobile-enabled technologies using smartphones such as text messaging and email. While these technologies may offer ease and fit better within the clinical workflow, they often send patient information through unsecure cellular or internet connections. Mobile secure text messaging may address these issues by encrypting data and allowing for asynchronous or synchronous communication between individual providers or groups of providers. In this study, the investigators will conduct a randomized, controlled trial to evaluate the impact of offering mobile secure text messaging on clinical outcomes.

Study Timeline

• Study First Submitted: 2015-10-02
• Study First Submitted QC: 2015-10-02
• Study First Posted: 2015-10-06
• Study Start: 2016-08
• Primary Completion: 2017-03
• Study Completion: 2017-03
• Status Verified: 2017-04
• Last Update Submitted: 2017-04-06
• Last Update Posted: 2017-04-10

Recruitment & Eligibility

• Status: WITHDRAWN
• Sex: All
• Target Recruitment: Not specified

Inclusion Criteria

• Admission to one of the hospital floors or services in the study at the Hospital of the University of Pennsylvania

Read More

Exclusion Criteria

• Discharges against medical advice
• Discharges to hospice

Read More

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Secure text messaging	Secure text messaging	Patients admitted to hospital floors on which physicians and other staff are able to communicate with each other (not to the patient) using mobile secure text messaging.

Primary Outcome Measures

Name	Time	Method
Change in 30 day hospital readmissions	6 months	Change in 30 day hospital readmissions from baseline to 6 months
Change in length of stay	6 months	Change in inpatient length of stay from baseline to 6 months
Change in inpatient mortality	6 months	Change in inpatient mortality from baseline to 6 months

Secondary Outcome Measures

Name	Time	Method
Change in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAPs) scores	6 months	Change in HCAP scores from baseline to 6 months

Trial Locations

Locations (1)

University of Pennsylvania; 🇺🇸 Philadelphia, Pennsylvania, United States