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Guided Care: Integrating High Tech and High Touch

Not Applicable
Completed
Conditions
Chronic Disease
Interventions
Behavioral: Guided Care
Registration Number
NCT00121940
Lead Sponsor
Johns Hopkins Bloomberg School of Public Health
Brief Summary

The purpose of the study is to evaluate the effect of a Guided Care nurse on the quality of the health and well-being of the frail elderly. A specially trained registered nurse will work closely with 1-3 primary care physicians to provide the most complex older patients (and their unpaid caregivers) with health care that is comprehensive, coordinated, patient-centered, and proactive. The study will evaluate the effects of Guided Care on:

* older persons' physical and mental health, health services utilization, quality of care, self-efficacy, and satisfaction with care;

* older persons' unpaid caregivers' burden; and

* primary care physicians' satisfaction with their care of chronically ill patients.

Detailed Description

Health care for older Americans with chronic conditions is often fragmented and provider-centric. In response, a team of investigators at Johns Hopkins University has translated the scientific principles of seven successful innovations into one patient-centered system of care. Supported by evidence-based guidelines and state-of-the-art information technology, "Guided Care" is undergoing a 12-month pilot test in older primary care patients with complex needs. A specially trained Guided Care nurse (GCN), based in a primary care practice, collaborates with two primary care physicians to provide seven services for 40-60 high-risk patients: comprehensive assessment and care planning; "best practices" for chronic conditions; self-management; healthy lifestyles; coordinating care; educating and supporting unpaid caregivers; and accessing community resources.

The proposed multi-site study will measure the effects of Guided Care on the quality and outcomes of care for high-risk older persons, their unpaid caregivers, and their primary care physicians. The panels of 53 physicians in 7 practices will be screened to identify 1350 high-risk older patients. After about 850 have given informed consent and baseline interviews, clusters of 2-5 physicians at each practice site will be randomized to provide either Guided Care or usual care to their consenting patients. Each physician cluster in the Guided Care group will incorporate a GCN into its practice; the physician clusters in the control group will not.

Interviews and queries of administrative databases will provide evaluative data at baseline and at 12-, 24-, and 32-month follow-up intervals. The primary outcome variables are the participants' physical health and mental health (SF-36 Summary Scales) and health services utilization. Secondary outcome variables include: the quality of care; unpaid caregivers' burden; self-rated health; patient satisfaction; and primary care physicians' satisfaction. Intention-to-treat analyses will have 85% power (range of 70-97%) to detect clinically meaningful differences between the two groups.

The study is designed to facilitate the prompt dissemination of Guided Care, if the results of the trial are favorable. A stakeholders' advisory board, representing consumers, providers, delivery systems, insurers, regulators and policy-makers, will inform the operation and evaluation of the study - and it will facilitate the subsequent dissemination of its tools and technology throughout American health care.

Recruitment & Eligibility

Status
COMPLETED
Sex
All
Target Recruitment
904
Inclusion Criteria
  • Over 65
  • Insured by KPMAG, USFHP/TRICARE, or Medicare FFS
  • High likelihood of use of services in the coming year based on predictive modeling using current year's health care expenses
Exclusion Criteria
  • Moving out of area
  • Currently assigned to case manager/in case management program
  • Cognitive impairment and no legal representative

Study & Design

Study Type
INTERVENTIONAL
Study Design
PARALLEL
Arm && Interventions
GroupInterventionDescription
Guided CareGuided Care-
Primary Outcome Measures
NameTimeMethod
Health Services UtilizationBaseline, 8, 20, and 32 months

Multiple utilization measures (e.g. hospital admissions, SNF admissions, primary care visits, specialist visits) based on claims data

SF-36 Physical Health Summary ScaleBaseline, 6, 18, and 32 months
SF-36 Mental Health Summary ScaleBaseline, 6, 18, and 32 months
Secondary Outcome Measures
NameTimeMethod
Physician Satisfaction with CareBaseline, 12, 24, and 36 months
Caregiver BurdenBaseline, 6, and 18 months

Using Modified Caregiver Strain Index

Self-rated HealthBaseline, 6, 18, and 32 months
Perceived Quality of CareBaseline, 6, 18, and 32 months

Using Patient Assessment of Chronic Illness Care (PACIC) and Primary Care Assessment Survey (PCAS)

Patient Satisfaction with CareBaseline, 6, 18, and 32 months

Trial Locations

Locations (1)

Johns Hopkins University Bloomberg School of Public Health

🇺🇸

Baltimore, Maryland, United States

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