A controlled trial of a health literacy education package for community pharmacists and pharmacy staff in Australia.

Not Applicable

Recruiting

• Conditions: imited health literacy; Inadequate health literacy awareness and education; Limited health literacy; Public Health - Health service research; Public Health - Health promotion/education

• Registration Number: ACTRN12613000574741
• Lead Sponsor: Monash University

Brief Summary

Not available

Detailed Description

Not available

Study Timeline

• Study Start: 2013-05-21
• Last Update Posted: 13 January 2020

Recruitment & Eligibility

• Status: Recruiting
• Sex: All
• Target Recruitment: 3600

Inclusion Criteria

Community pharmacists and pharmacy staff working in pharmacies in Victoria, New South Wales and Western Australia.

Exclusion Criteria

Less than 18 years old, consumers accessing emergency contraception or opioid replacement therapy (e.g. methadone).

Study & Design

• Study Type: Interventional
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
The primary outcome is the extent of the application of universal precautions for pharmacy consumers by pharmacy staff. This will be assessed using both consumer entry and exit questionnaires assessing consumer understanding of the information supplied to them by the pharmacist or pharmacy assistant. The second method of assessment will use four simulated patient visits (mystery shoppers) to act out scripted case vignettes in the pharmacy, then completing an evaluation form at the conclusion of the interaction. Two visits will occur prior to training, and two following the completion of all training.[This will be assessed for 1 month before the intervention (May/June 2013)and for 1 month following the completion of the intervention (November 2013).]