Mindfulness Training for Hotel Staff: A Mixed-Methods Randomized Controlled Trial
Overview
- Phase
- Not Applicable
- Status
- Not yet recruiting
- Enrollment
- 60
- Locations
- 1
- Primary Endpoint
- Emotional Labor Scale (ELS)
Overview
Brief Summary
This research aims to investigate the potential impact of a structured mindfulness-based professional development program on hotel employees and to explore why and how these changes occur during and after the mindfulness intervention through a mixed-methods approach. We plan to implement this 6-week mindfulness intervention with 60 hotel staff from a hotel in Shatin, Hongkong. Both quantitative and qualitative data will be collected to examine changes in job-related outcomes, wellbeing, and state mindfulness and teachers' lived experiences and perspectives associated with this intervention. Data will be analyzed based on convergent parallel mixed-method approach, such as mixed-effects modeling, mediation analysis, and thematic analysis. This study may provide practical implications for developing evidence-based programs to promote wellbeing and service quality among hotel employees.
Study Design
- Study Type
- Interventional
- Allocation
- Randomized
- Intervention Model
- Parallel
- Primary Purpose
- Treatment
- Masking
- None
Eligibility Criteria
- Ages
- 18 Years to 18 Years (Adult)
- Sex
- All
- Accepts Healthy Volunteers
- Yes
Inclusion Criteria
- •Aged 18 years or above
- •Currently working in a hotel
- •Cantonese speaker
- •Willing to commit time for the 6-week mindfulness course
Exclusion Criteria
- •Individuals who had previously joined a related group mindfulness-based intervention, such as mindfulness-based cognitive therapy (MBCT), mindfulness-based stress reduction (MBSR), or Mindfulness - Finding Peace in a Frantic World (FPFW)
- •Staff members who are mentally unstable or having active suicidal risk
Arms & Interventions
A mindfulness-based intervention
Intervention: A mindfulness-based intervention (Behavioral)
Waitlist control
It is a waitlist control condition.
Outcomes
Primary Outcomes
Emotional Labor Scale (ELS)
Time Frame: Week 0, Week 6, and Week 10
It is used to measure the emotional labor strategies of participants and the scale contains 11 items organized in two subscales: Surface Acting and Deep Acting.
Professional Efficacy Subscale of the Maslach Burnout Inventory- General Survey (MBI-GS)
Time Frame: Week 0, Week 6, and Week 10
It is used to measure participants' professional efficacy.
Nature of Work Subscale of Job Satisfaction Survey (JSS)
Time Frame: Week 0, Week 6, and Week 10
It is used to measure participants' job satisfaction.
Secondary Outcomes
- The Generalized Anxiety Disorder-7 (GAD-7)(Week 0, Week 6, and Week 10)
- The Perceived Stress Scale (PSS-10)(Week 0, Week 6, and Week 10)
- Patient Health Questionnaire-9 (PHQ-9)(Week 0, Week 6, Week 10)
- The Chinese version of the State Mindfulness Scale(Week 0, Week 6, and Week 10)
Investigators
Jennifer Yee Man Tang
Assistant Professor
Chinese University of Hong Kong