Quality Assurance Via Telephone Interviews After Cataract Surgery

Not Applicable

• Conditions: Cataract
• Interventions: Other: Telephone Call; Other: No telephone call

• Registration Number: NCT05215002
• Lead Sponsor: Vienna Institute for Research in Ocular Surgery

Brief Summary

To analyse quality assurance after cataract surgery by assessing discomfort and other symptoms via telephone interviews either in the evening of the day of the surgery or 1 day after surgery versus no additional call after surgery.

Detailed Description

As there is a trend towards shorter hospital stays, an increasing number of patients is leaving the hospital the same day after cataract surgery. There may be questions or complaints after the patients' dismissal after cataract surgery, consequently it might be useful to call patients at the day or one day after surgery in order to ask them about their concerns.

In general, possible complications after cataract surgery are explained to patients already before surgery and patients often receive additional written information. But as patients may still be uncertain whether it would be beneficial to visit a doctor in case of problems, it might be useful to call the patients and if necessary, advise them to see a doctor. During the phone call patients have the opportunity to ask more questions if something still does not seem clear.

For patients who are scheduled for cataract surgery for both eyes, the routine procedure is as follows: if cataract surgery is scheduled for both eyes, in general the surgeries are performed one week apart. Cataract surgery is usually performed under local anaesthesia and the patient can leave the department on the same day. When patients arrive at the department of ophthalmology for the second surgery, doctors evaluate the condition of the eye, operated the week before. After each surgery of each eye patients receive a prescription of topical medication. It is recommended to see the referring ophthalmologist within a week after the procedure. In case of problems or complaints patients are always told to see a doctor immediately. A respective written information is given to the patients.

During this study we plan to call patients, who are scheduled for cataract surgery for both eyes, in the evening of the day of the surgery or one day after the surgery of the first eye and to ask questions about their current condition for quality assessment. When people return for cataract surgery of the second eye, a questionnaire will be handed out to the patients. This questionnaire includes questions concerning problems after surgery of the first eye, visits in outpatint clinics and about their satisfaction with the phone call after the surgery of the first eye.

In this study 200 patients will be included: 100 patients will receive a telephone call (50 in the evening of the day of the surgery, 50 one day after surgery) and 100 patients who will not receive a phone call.

Study Timeline

• Study Start: 2019-11-19
• Status Verified: 2022-01
• Study First Submitted: 2022-01-18
• Study First Submitted QC: 2022-01-18
• Last Update Submitted: 2022-01-29
• Study First Posted: 2022-01-31
• Last Update Posted: 2022-02-14
• Primary Completion: 2022-11-01
• Study Completion: 2023-11-01

Recruitment & Eligibility

• Status: UNKNOWN
• Sex: All
• Target Recruitment: 200

Inclusion Criteria

• men and women aged 18 and older
• planned cataract surgery of both eyes
• good knowledge of the german language

Exclusion Criteria

Not provided

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Telephone call	Telephone Call	Patient will receive a telephone call in the evening of the day of the surgery or one day after surgery
No telephone call	No telephone call	Patient will not receive a telephone call in the evening of the day of the surgery or one day after surgery

Primary Outcome Measures

Name	Time	Method
Number of patients	24 months	The number of patients in group 1 and group 2 seen at the outpatient clinic between surgery of the first and the second eye will be documented

Secondary Outcome Measures

Name	Time	Method
Patient's Satisfaction	24 months	Patient's satisfaction with the telephone call after cataract surgery will be assessed with a question asking the patient if she/ he liked the call (5 answering options: very, a little, I don't know, no, absolutely not)
Patient's Symptoms	24 months	Patient's symptoms after cataract surgery will be assessed during the telephone interview and the questionnaire

Trial Locations

Locations (1)

Vienna Institute for Research in Ocular Surgery (VIROS), Hanusch Hospital; 🇦🇹 Vienna, Austria