Effects of interactive digital assistance on patients and hospital staff

Not Applicable

Conditions: Engagement and perceived quality of care of vascular and thoracic surgery patients, and self-efficacy and workload of nursing and physiotherapeutic employees
Not Applicable

Registration Number: ISRCTN96689284

Lead Sponsor: niversity Clinical Centre Maribor

Brief Summary: 2022 Protocol article in https://pubmed.ncbi.nlm.nih.gov/36325381/ (added 04/11/2022)

Detailed Description: Not available

Recruitment & Eligibility

Status: Ongoing

Sex: All

Target Recruitment: 107

Inclusion Criteria

Patients:
1. Patients admitted to a vascular surgery or a thoracic surgery ward for an elective (non-emergency) procedure in the participating hospital
2. Aged 18 years or above
3. Willing to participate in the study

Employees:
1. Nursing and physiotherapy staff working on either the vascular surgery or the thoracic surgery ward in the participating hospital
2. Aged 18 years and above
3. Signed a consent form

Exclusion Criteria

Patients:
1. Emergency patients
2. Patients already enrolled in other studies
3. Patients with dementia, special needs or appointed guardians
4. Patients allocated to an intensive step-down unit and/or regimen

There are no exclusion criteria for employees

Study & Design

Study Type: Interventional

Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
1. Patient engagement (a patient-related outcome) measured using the Patient Health Engagement scale at baseline (T1), at the end of the first test condition (T2), and at the end of the second test condition (T3)<br>2. Perceived quality of care (a patient-related outcome) measured using the Perceived Quality of Medical Care scale at baseline (T1), at the end of the first test condition (T2), and at the end of the second test condition (T3)<br>3. Self-efficacy (a staff-related outcome) measured using the New General Self-Efficacy Scale at baseline (T1) and at the end of the first iteration (T2), before and after the iteration that will happen at a 1-year mark (T3 and T4), and right before and after the last iteration (T5 and T6)<br>4. Workload (a staff-related outcome) measured using Nasa Task Load Index at baseline (T1) and at the end of the first iteration (T2), before and after the iteration that will happen at a 1-year mark (T3 and T4), and right before and after the last iteration (T5 and T6)

Secondary Outcome Measures

Name	Time	Method
1. Percentage of non-urgent communication taken up by the social robot, recorded automatically throughout the study period<br>2. Time saved by human-robot interaction, recorded automatically throughout the study period<br>3. Extra time of interaction provided to patients, recorded automatically throughout the study period<br>4. User experience (patients) measured using the User Experience Questionnaire at the end of the study period (T3)<br>5. Ratings of each of the two types of nursing and physiotherapy education (patients), measured with self-construed items at the end of the first test condition (T2), and at the end of the second test condition (T3)