Family Satisfaction (FS) in the Intensive Care Unit

Completed

• Conditions: Critical Illness

• Registration Number: NCT01449734
• Lead Sponsor: Center for Sepsis Control and Care, Germany

Brief Summary

There is increasing awareness that high-quality care in the intensive care unit also includes care of visiting family members according to their needs. The investigators therefore want to assess family satisfaction using a questionnaire that was specially developed for this setting and recently validated for German-speaking participants.

Detailed Description

Family members who visit patients on the ICU (intensive care unit) are not just onlookers. They experience the process of care along with their loved ones. Increasingly, the satisfaction of family members with ICU care, decision-making and information, and their empowerment to contribute towards patient care as near relatives, is being perceived as an important aspect of the general quality of ICU care.

Family satisfaction is assessed using the 34-item FS-ICU questionnaire which was recently validated for German-speaking participants.

The aim of this pilot survey is to identify opportunities for improvement of family satisfaction.

Study Timeline

• Study Start: 2011-04
• Study First Submitted: 2011-09-30
• Study First Submitted QC: 2011-10-07
• Study First Posted: 2011-10-10
• Primary Completion: 2012-02
• Study Completion: 2012-11
• Results First Submitted: 2013-02-26
• Status Verified: 2013-09
• Results First Submitted QC: 2013-09-04
• Last Update Submitted: 2013-09-04
• Results First Posted: 2013-11-11
• Last Update Posted: 2013-11-11

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 217

Inclusion Criteria

• all visiting family members who consent to participate

Exclusion Criteria

• no more than two family members per patient;
• prior participation

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Family Satisfaction in the ICU (FS-ICU) Questionnaire- Overall Satisfaction Score	From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months	Overall satisfaction score is calculated as the mean of 24 Items concerning satisfaction with care, communication and decision-making. After transformation of Items the score has a scale reaching from 0 (highly unsatisfied) to 100 (highly satisfied).

Secondary Outcome Measures

Name	Time	Method
Patient Severity of Illness	From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months
Patient Length of Stay on the ICU	From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months
Patient Mortality	From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months

Trial Locations

Locations (1)

Intensive Care Units of the University Hospital Jena; 🇩🇪 Jena, Thuringia, Germany