Factors impacting on patient satisfaction with pain management in the Emergency Department

Not Applicable

Completed

• Conditions: Pain; Emergency medicine - Other emergency care; Anaesthesiology - Pain management; Public Health - Health service research

• Registration Number: ACTRN12618002013246
• Lead Sponsor: Austin Hospital

Brief Summary

Not available

Detailed Description

Not available

Study Timeline

• Results First Posted: 1900-01-01
• Study Start: 2018-12-14
• Study Completion: 2019-05-13
• Last Update Posted: 6 January 2020

Recruitment & Eligibility

• Status: Completed
• Sex: All
• Target Recruitment: 655

Inclusion Criteria

•Age 18 years or more
•Moderate or severe pain (triage pain score 4 or more on a scale of 0-10)

Exclusion Criteria

•Refusal to participate (in the ED or at follow up)
•Significant illness/pain rendering pain scoring inappropriate
•Inability to communicate a pain score (significant disability or cognitive impairment, severe illness, poor English)
•Inability to follow up the patient (e.g. no telephone)

Study & Design

• Study Type: Interventional
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
The outcome will be the level of patient satisfaction with their pain management. This will be measured on using a 6 point ordinal scale (very dissatisfied, dissatisfied, slightly dissatisfied, slightly satisfied, satisfied, very satisfied). We have used this tool on many occasions. [48 hours post discharge from the emergency department]

Secondary Outcome Measures

Name	Time	Method
We also aim to determine the variables associated with patient satisfaction with their pain management (i.e. the primary outcome).<br>These variables comprise a standard demographic variables and aspects of the participants' management in the emergency department, The former will be collected from the electronic medical record and the latter using a questionnaire specifically designed for this study. [48 hours post discharge from the emergency department];The outcome will be the level of patient satisfaction with their pain management. This will be measured on using a 6 point ordinal scale (very dissatisfied, dissatisfied, slightly dissatisfied, slightly satisfied, satisfied, very satisfied). We will determine statistically which of a range of demographic and management variables are associated with patient satisfaction. [48 hours post discharge from the emergency department]