NCT00950560
Completed
Not Applicable
An Empirical Study of Perceived Hospital Service Quality: A Comparison of Inpatient, Outpatient and Emergence Patient
Overview
- Phase
- Not Applicable
- Intervention
- Not specified
- Conditions
- Service Quality
- Sponsor
- Taipei Medical University WanFang Hospital
- Enrollment
- 2
- Locations
- 1
- Status
- Completed
- Last Updated
- 15 years ago
Overview
Brief Summary
The authors employ a questionary approach to understanding the relational among patients' perceptions of inpatient, outpatient and emergency room service and their overall perceptions of service quality, satisfaction with hospital.The questionary was applied in total 300 patients (100 inpatients, 100 outpatients and 100 emergency patients).
Investigators
Eligibility Criteria
Inclusion Criteria
- •Patients who want to write our questionary.
Exclusion Criteria
- •Patients who reject to write our questionary.
Outcomes
Primary Outcomes
Not specified
Study Sites (1)
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