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Clinical Trials/NCT00950560
NCT00950560
Completed
Not Applicable

An Empirical Study of Perceived Hospital Service Quality: A Comparison of Inpatient, Outpatient and Emergence Patient

Taipei Medical University WanFang Hospital1 site in 1 country2 target enrollmentJune 2009

Overview

Phase
Not Applicable
Intervention
Not specified
Conditions
Service Quality
Sponsor
Taipei Medical University WanFang Hospital
Enrollment
2
Locations
1
Status
Completed
Last Updated
15 years ago

Overview

Brief Summary

The authors employ a questionary approach to understanding the relational among patients' perceptions of inpatient, outpatient and emergency room service and their overall perceptions of service quality, satisfaction with hospital.The questionary was applied in total 300 patients (100 inpatients, 100 outpatients and 100 emergency patients).

Registry
clinicaltrials.gov
Start Date
June 2009
End Date
September 2009
Last Updated
15 years ago
Study Type
Observational
Sex
All

Investigators

Eligibility Criteria

Inclusion Criteria

  • Patients who want to write our questionary.

Exclusion Criteria

  • Patients who reject to write our questionary.

Outcomes

Primary Outcomes

Not specified

Study Sites (1)

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