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Effects of Implementation of a Self-measurement Kiosk in the Emergency Department Waiting Room

Not Applicable
Completed
Conditions
Emergencies
Interventions
Device: Self-measurement kiosk
Registration Number
NCT04428840
Lead Sponsor
Spoedopname
Brief Summary

In this study the participant will be invited to be seated in the self-measurement kiosk after registration in the Emergency department. In this kiosk, the participant will be measuring their own vitals and answering a short questionnaire regarding the reason for presentation. All these results are displayed on a screen for the triage nurse. Based on the results, high-risk patients will be highlighted on the screen, so they may be seen faster.

Detailed Description

The questionnaire entails questions which would otherwise be asked by the triage nurse, regarding reason for presentation, fever, pain and and possible allergies. This is done through a touch-screen.

The vital signs and potential alarm symptoms from the (multilingual) questionnaire are being displayed with the pain score on a screen in the triage room and at the nurses desk. An adapted Early Warning Score (aEWS - without respiratory rate) is calculated from the vital signs. Abnormal results are being highlighted and carried up on the screen to the top position. This enables the triage nurse to pick up the sicker participants in the waiting room faster. The measurements are valid, so they do not have to be repeated by the triage nurse.

Users will be contacted afterwards regarding satisfaction of use

Recruitment & Eligibility

Status
COMPLETED
Sex
All
Target Recruitment
757
Inclusion Criteria
  • all patients presenting ambulatory at the Emergency Department
Exclusion Criteria
  • patients presenting by ambulance / Emergency Medical Services

Study & Design

Study Type
INTERVENTIONAL
Study Design
PARALLEL
Arm && Interventions
GroupInterventionDescription
on-daySelf-measurement kioskUse of the self-measurement kiosk: measurement of vital signs + completion of short questionnaire
Primary Outcome Measures
NameTimeMethod
Triage time-stamp 1through study completion, average of 1 year

Shorter time to end of triage process: Time from registration to time of end of triage process (completion of electronic record)

Triage time-stamp 2through study completion, average of 1 year

Shorter time to beginning of triage process: Time from registration to time of start of triage process (initiation of electronic record)

Secondary Outcome Measures
NameTimeMethod
Time to see physicianthrough study completion, average 1 year

Shorter time to see physician: Time from registration to start of medical assessment (first of record of physician care)

Trial Locations

Locations (1)

Spoedgevallendienst

🇧🇪

Gent, Belgium

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