A web-based referral service to facilitate rapid and direct access to mental health care for youth

Not Applicable

• Conditions: Web-based referral to mental health services for youth; Mental and Behavioural Disorders

• Registration Number: ISRCTN17846723
• Lead Sponsor: Centre Hospitalier de l’Université de Montréal

Brief Summary

Not available

Detailed Description

Not available

Study Timeline

• Results First Posted: 1900-01-01
• Study Start: 2021-03-16
• Last Update Posted: 3 April 2023
• Study Completion: 2024-03-31

Recruitment & Eligibility

• Status: Ongoing
• Sex: All
• Target Recruitment: 180

Inclusion Criteria

1. The referral form can be completed by any young person between the ages of 11 to 25 years; and, any individual that is 16 years of age and older can refer a young person in the role of third-party referrer (e.g., community worker, family member). The referral management system can be used by a service provider, service coordinator or clinical lead, or clinical-administrative staff at the implementation site.
2. The stakeholder participants of focus groups, individual interviews, and document reviews can be any individual that participates in the development or implementation of the web-based referral service and is 18 years of age and above.

Exclusion Criteria

1. Youth aged under 11 years and adults aged over 25 years for the self-referral form users
2. Youth aged under 16 years for the third-party referral form users
3. Stakeholder participants involved in the development or implementation of the service will be excluded from focus groups and individual interviews if they are aged under 18 years or research staff or researchers

Study & Design

• Study Type: Interventional
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
<br> Demand, assessed by:<br> 1. Total number of referrals, organized by referral method, referral source, referral time, and sociodemographic information, at both sites on a monthly basis before (i.e., 24 months) and after implementation of the web-based referral service (i.e., during the study period, 12 to 15 months). Data will be extracted from the referral management system, clinical-research reports, or site level administrative and medical records<br> 2. The use of the referral management system by each of the site teams (e.g., number of logins per user) on a monthly basis during the study period (i.e., 12 to 15 months)<br>