Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

Not Applicable

Completed

• Conditions: Care Transitions
• Interventions: Other: Post-discharge call

• Registration Number: NCT03683797
• Lead Sponsor: NYU Langone Health

Brief Summary

NYU Langone Health patients receive a call from a clinical care coordinator after they are discharged from the hospital (within 1-3 days). The current study is testing the efficacy of this program.

Detailed Description

Not available

Study Timeline

• Study Start: 2018-08-13
• Study First Submitted: 2018-08-28
• Study First Submitted QC: 2018-09-24
• Study First Posted: 2018-09-25
• Primary Completion: 2018-11-30
• Study Completion: 2019-03-22
• Status Verified: 2021-07
• Last Update Submitted: 2021-07-16
• Last Update Posted: 2021-07-20

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 3267

Inclusion Criteria

• All patients discharged from NYU Langone Health who are eligible to receive a call from a clinical care coordinator after they were discharged from the hospital.

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Exclusion Criteria

• N/A

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Post-discharge call	Post-discharge call	Patients in this arm will receive a call from a clinical care coordinator after they have been discharged from NYU Langone Health.

Primary Outcome Measures

Name	Time	Method
Rate of readmission	6 months	Number of patients admitted to a hospital within after being discharged from an earlier hospital stay.

Trial Locations

Locations (1)

New York University School of Medicine; 🇺🇸 New York, New York, United States