Evaluation of a Patient-centered Communication Skills Training for Nursing Professionals in Germany: A Randomized Controlled Trail
Overview
- Phase
- N/A
- Intervention
- Not specified
- Conditions
- Communication
- Sponsor
- Universitätsklinikum Hamburg-Eppendorf
- Enrollment
- 207
- Locations
- 1
- Primary Endpoint
- Self-efficacy regarding communication with patients
- Status
- Active, Not Recruiting
- Last Updated
- last year
Overview
Brief Summary
The KOMPAT study aims to evaluate the effectiveness and feasibility of a needs-based communication skills training for nursing professionals in Germany and to derive recommendations for future long-term implementation. Therefore, a training program to foster communication skills of nursing professionals has been developed based on a previously conducted needs assessment and literature research. To evaluate the training a randomized controlled trail with a waitlist-control group will be conducted. It is aimed to include 180 nurses within the study, of which 90 nurse will be randomized in a stratified manner to the intervention group and 90 nurses will be randomized to the waitlist-control group. Outcomes will be assessed at baseline, post -training and 4-weeks follow-up. It is hypothesized that self-efficacy in communication with patients and further outcomes will be significantly higher among participants in the intervention group compared to participants of the waitlist-control group during post-training assessment and follow-up. The evaluation will be accompanied by a process evaluation. The training will be facilitated by a member of the research team and a nursing professional by applying the train-the-trainer approach. The KOMPAT study will be conducted at the University Medical Center Hamburg-Eppendorf.
Investigators
Isabelle Scholl
Prof.Dr.
Universitätsklinikum Hamburg-Eppendorf
Eligibility Criteria
Inclusion Criteria
- •Nurses working at the participating departments of the University Medical Center Hamburg-Eppendorf
- •Main part of daily work includes communication with patients
- •Age ≥ 18 years
- •Completed educational program as a nurse
- •German-speaking
Exclusion Criteria
- •Little or no contact with patients in daily work, e.g. an operating room nurse or within the bed management
Outcomes
Primary Outcomes
Self-efficacy regarding communication with patients
Time Frame: Change from baseline (t0) at immediately after the training (t1) (with t1 being the primary endpoint) and at four weeks after the training (t2) for the intervention and waitlist-control group.
Description: Self-efficacy of nurses in the context of communication with their patients will be measured by the German version of the 12-item Self-Efficacy Scale (SE-12-G). Items on this one-dimensional scale can be answered on a scale from 1 ("very uncertain") to 10 ("very certain") with an additional option to rate items as "not relevant".
Secondary Outcomes
- Objective knowledge about patient-centered communication(Change from baseline (t0) at immediately after the training (t1) and at four weeks after the training (t2) for the intervention and waitlist-control group)
- Attitudes towards medical communication(Change from baseline (t0) at four weeks after the training (t2) for the intervention and waitlist-control group)
- Subjective knowledge about patient-centered communication(Change from baseline (t0) at immediately after the training (t1) and at four weeks after the training (t2) for the intervention and waitlist-control group)
- Depression and anxiety(Change from baseline (t0) at immediately after the training (t1) and at four weeks after the training (t2) for the intervention and waitlist-control group)
- Rating of the training(immediately after the training (t1) for the intervention group)
- Communication skills of nurses from simulation patients' perspective after participation in a SPA(four weeks after the training (t2) for the intervention and waitlist-control group)
- Experienced patient-centeredness (Covariate)(Change from baseline (t0) at four weeks after the training (t2) for the intervention and waitlist-control group)
- Impact of contamination (Covariate)(for the intervention group at baseline (t0) only; for the waitlist-control group at baseline (t0), immediately after the training (t1) and four weeks after the training (t2))
- Communication skills of nurses from external observers' perspective after participation in a SPA(four weeks after the training (t2) for the intervention and waitlist-control group)
- Self-assessed communication skills from participants' perspective after participation in a SPA(four weeks after the training (t2) for the intervention and waitlist-control group)
- Professional fulfillment(Change from baseline (t0) at immediately after the training (t1) and at four weeks after the training (t2) for the intervention and waitlist-control group)
- Subjective working capacities(Change from baseline (t0) at immediately after the training (t1) and at four weeks after the training (t2) for the intervention and waitlist-control group)