Hospice Quality Score Assessment Post Pharmacist Intervention

Withdrawn

• Conditions: Dementia; Respiratory Disease; Neurologic Disorder; Cancer; Cardiovascular Diseases

• Registration Number: NCT04361669
• Lead Sponsor: Tabula Rasa HealthCare

Brief Summary

The study aims to investigate the impact of pharmacist delivered interventions on hospice patients quality metric scores.

Detailed Description

The objective of this study is evaluate a program at a hospice involving activities designed to improve the site's National Quality Forum (NQF) and Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. These scores are calculated by the hospice using existing patient satisfaction survey scores (HCAHPS). The institution quantifies their compliance with national quality metrics (NQF) and reports this existing data to the pharmacist providing counseling services to their patients. The pharmacist assesses for areas for improvement and provides additional counseling services to improve the continuity and quality of care. The pilot program is scheduled to launch April 2020 and the researchers will look to assess for changes in the NQF scores, HCAHPS scores, and time for their partnering pharmacy to refill the first set of prescriptions.

Study Timeline

• Study Start: 2020-04-22
• Study First Submitted: 2020-04-22
• Study First Submitted QC: 2020-04-22
• Study First Posted: 2020-04-24
• Status Verified: 2022-09
• Primary Completion: 2022-09-01
• Study Completion: 2022-09-01
• Last Update Submitted: 2022-09-01
• Last Update Posted: 2022-09-07

Recruitment & Eligibility

• Status: WITHDRAWN
• Sex: All
• Target Recruitment: Not specified

Inclusion Criteria

Adult patients who were referred to hospice by a healthcare provider

Exclusion Criteria

Patients 89 years or older

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
National Quality Forum Score	6 months	Performance metric used by hospice. Scale 0 - 100 (0=min; 100-high)
Consumer Assessment of Healthcare Providers and Systems	6 months	Performance metric used by hospice (0=min; 100-high)
Time to refill	6 months	Time to refill prescription from hospice organization (0=min; 100-high)

Trial Locations

Locations (1)

Tabula Rasa HealthCare; 🇺🇸 Tucson, Arizona, United States