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The effect of a welcome nurse on the rate of Left-Without-Being-Seen Patients of emergency department before the emergency physician visit

Not Applicable
Conditions
Effect of presence of a welcome nurse.
Registration Number
IRCT20190913044760N1
Lead Sponsor
Tehran University of Medical Sciences
Brief Summary

Not available

Detailed Description

Not available

Recruitment & Eligibility

Status
Complete
Sex
All
Target Recruitment
60
Inclusion Criteria

Age between 18 and 60 years
Leave the hospital after triage and before the emergency physician visit
Leave the emergency department with self discharge

Exclusion Criteria

Not having a diagnosed psycho-cognitive disorder based on the patient's self-expression

Study & Design

Study Type
interventional
Study Design
Not specified
Primary Outcome Measures
NameTimeMethod
Index of discharge from the hospital, Left-Without-Being-Seen patients at emergency department. Timepoint: before and after the intervention. Method of measurement: The fish card related to personal satisfaction in the emergency department, which includes questions such as the shift to visit the hospital, the length of stay in the hospital, the amount of personal satisfaction in three shifts, the shift leaving the hospital, the reason for personal satisfaction, etc.
Secondary Outcome Measures
NameTimeMethod
evel of satisfaction. Timepoint: Before and after the intervention. Method of measurement: A 20-question short scale questionnaire of satisfaction with emergency department services, which includes questions about patients' satisfaction of the emergency department.
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