Improving coordination in veteran affairs primary care teams

Not Applicable

Completed

• Conditions: Coordination by care providers at the point of care; Not Applicable

• Registration Number: ISRCTN15412521
• Lead Sponsor: .S. Department of Veterans Affairs Health Services Research & Development (USA)

Brief Summary

2015 protocol in https://www.ncbi.nlm.nih.gov/pubmed/26482787/ 2021 results in https://pubmed.ncbi.nlm.nih.gov/33563700/ (added 12/05/2021)

Detailed Description

Not available

Study Timeline

• Results First Posted: 1900-01-01
• Study Start: 2015-10-07
• Study Completion: 2017-03-31
• Last Update Posted: 24 May 2021

Recruitment & Eligibility

• Status: Completed
• Sex: All
• Target Recruitment: 83

Inclusion Criteria

Participants must hold one of the four central roles in a Patient Aligned Care Team (PACT), also known as the teamlet”: provider (physician or physician extender), Care Manager (RN), Clinical Associate (LVN/LVN), or Patient Services Assistant (Clerk).

Exclusion Criteria

Extended members of the Patient Aligned Care Team, such as social workers, pharmacists, and nutritionists.

Study & Design

• Study Type: Interventional
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
Coordination will be assessed using the measures developed in Phase 1 of this study every month for a total period of one year.

Secondary Outcome Measures

Name	Time	Method
Care coordination will be assessed every month for a total period of one year using measures currently used by the VA system, such as ER/Urgent Care Utilization Rates by primary care patients, and the Team 2-day post-discharge contact ratio.