Patient Satisfaction Scales

Completed

• Conditions: All Orthopedic Disorders; New or Follow-up Patients
• Interventions: Other: Visual analog scale with 3 anchors and no numbers; Other: 5 anchors and numbers; Other: 5 anchors and no numbers; Other: Visual analog scale with 3 anchors and numbers

• Registration Number: NCT03686735
• Lead Sponsor: University of Texas at Austin

Brief Summary

This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients.

Detailed Description

Not available

Study Timeline

• Study Start: 2018-06-22
• Study First Submitted: 2018-08-09
• Study First Submitted QC: 2018-09-25
• Study First Posted: 2018-09-27
• Status Verified: 2019-03
• Primary Completion: 2019-03-01
• Study Completion: 2019-03-02
• Last Update Submitted: 2019-03-06
• Last Update Posted: 2019-03-08

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 256

Inclusion Criteria

Not provided

Exclusion Criteria

Not provided

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Arm && Interventions

Group	Intervention	Description
Satisfaction measure 4	Visual analog scale with 3 anchors and no numbers	25% of the cohort
Satisfaction measure 1	5 anchors and numbers	25% of the cohort
Satisfaction measure 2	5 anchors and no numbers	25% of the cohort
Satisfaction measure 3	Visual analog scale with 3 anchors and numbers	25% of the cohort

Primary Outcome Measures

Name	Time	Method
Patient satisfaction scale 2	Immediately after the visit. Through study completion, approximately 6 months.	How helpful was this visit? Scale 2 has 5 anchors and no numbers visible for the participant; Scored from 0-10: 0 This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit 10 One of the most helpful doctor visits I have ever had; Higher scores indicate more satisfaction
Patient satisfaction scale 1	Immediately after the visit. Through study completion, approximately 6 months.	How helpful was this visit? Scale 1 has 5 anchors and numbers; Scored from 0-10: 0 This visit was not helpful at all; 1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had; Higher scores indicate more satisfaction
Patient satisfaction scale 3	Immediately after the visit. Through study completion, approximately 6 months.	How helpful was this visit? Scale 3 is a visual analog scale with 3 anchors and numbers; Scored from 0-100: 0 Least helpful visit 50 neutral 100 Most helpful visit; Higher scores indicate more satisfaction
Patient satisfaction scale 4	Immediately after the visit. Through study completion, approximately 6 months.	How helpful was this visit? Scale 4 is a visual analog scale with 3 anchors and no numbers visible for the participant; Scored from 0-100: 0 This visit was not helpful at all 50 Neither useless nor helpful visit 100 One of the most helpful doctor visits I have ever had; Higher scores indicate more satisfaction

Trial Locations

Locations (6)

HTB Musculoskeletal Institute; 🇺🇸 Austin, Texas, United States

Orthopedic Specialists of Austin; 🇺🇸 Austin, Texas, United States

Seton Institute for Plastic and Reconstructive Surgery; 🇺🇸 Austin, Texas, United States

ATX Ortho; 🇺🇸 Austin, Texas, United States

Texas Orthopedics; 🇺🇸 Austin, Texas, United States

Austin Regional Clinic; 🇺🇸 Austin, Texas, United States