Using IT to Improve Access, Communication and Asthma in African American and Hispanic/Latino Adults

Not Applicable

Completed

• Conditions: Asthma; Communication
• Interventions: Behavioral: Portal training and home visits; Behavioral: Portal training

• Registration Number: NCT02086565
• Lead Sponsor: University of Pennsylvania

Brief Summary

Background: Asthma morbidity is high in inner-city minority adults, despite the existence of efficacious therapy. Tailored, patient-centered interventions are needed to improve access to care and patient-provider communication. Access and communication increasingly rely on information technology (IT) as new incentives arise to use the Electronic Health Record (EHR). The EHR patient portal (PP) gives patients web-based communication with providers and practices. How the poor and those with limited educational opportunities can take advantage of these is unclear. In contrast, the investigators have found that home visits (HVs) by community health workers (CHWs) can improve access to care for children and promote caretaker-clinician communication. The investigators also found many inner-city adults have internet access and are willing to learn to use the PP.

Objective: to examine the benefits for adults of using the PP with and without HVs by CHWs who will encourage/facilitate PP use, understand patients' social context, and enhance communication with the medical team. The investigator hypothesize all patients will benefit from PPs, and that the addition of HVs will be particularly helpful for those with low literacy or language barriers. Specific Aims test if the 1-year interventions result in 1) better within-group asthma outcomes, 2) better outcomes in one group over the other, 3) more communication (use of PP) and access (appointments made and kept) which mediate the interventions' effects on asthma outcomes, and 4) effect modification by literacy level, primary language, and convenience of internet access.

Methods: In a randomized controlled trial, 301 adults, predominantly African American and Hispanic/Latino, with uncontrolled asthma recruited from low income urban neighborhoods will be assured internet access and taught to use the PP, with and without HVs from a CHW. CHWs will 1) train patients to competency in PP use, 2) enhance care coordination, 3) transmit a view of the complex social circumstances of patients' lives to providers, and 4) make up for differences in patients' health literacy skills.

Patient Outcomes are asthma control, asthma-related quality of life, emergency department (ED) visits, and hospitalizations for asthma or any cause. Together asthma and other health conditions affect patients' ability to perform their daily tasks and care for their families. Potential benefits of the intervention are enhanced patient-clinician communication, access to care, improved health, and ability to use IT.

Detailed Description

Not available

Study Timeline

• Study First Submitted: 2014-03-11
• Study First Submitted QC: 2014-03-12
• Study First Posted: 2014-03-13
• Study Start: 2014-07-17
• Primary Completion: 2017-06-30
• Study Completion: 2017-06-30
• Results First Submitted: 2018-06-28
• Results First Submitted QC: 2019-02-25
• Status Verified: 2019-06
• Results First Posted: 2019-06-05
• Last Update Submitted: 2019-06-10
• Last Update Posted: 2019-06-19

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 301

Inclusion Criteria

• adults predominantly African American and Hispanic/Latino with uncontrolled asthma recruited from low income urban neighborhoods

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Exclusion Criteria

• severe psychiatric or cognitive problems that would make it impossible to understand and complete the protocol.

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Portal training and home visits	Portal training and home visits	Portal training and home visits from a community health worker to promote care coordination and use of the patient portal
portal training	Portal training	Participants are assured internet access and taught to use the patient portal

Primary Outcome Measures

Name	Time	Method
Score of Asthma Control Questionnaire	baseline and over a year	This is a validated test with 6 items each with Likert score 0 to 6, reflecting symptoms over the past week. Lower score is a better outcome. We measured change in Asthma Control Questionnaire score from baseline to at least 12 months.

Secondary Outcome Measures

Name	Time	Method
Emergency Department Visits	one year before baseline to one year after baseline	Emergency department visits for asthma from one year before baseline to one year after baseline.
Hospitalizations	Hospitalizations for asthma in the year before baseline to one year after baseline	Hospitalizations for asthma in the year before baseline to one year after baseline.
Asthma-related Quality of Life	baseline and over a year	Quality of life is a 15-item questionnaire with 7 point response scale (1-7), higher score is better quality of life. We measured the change from baseline and over a year.
Prednisone Bursts	bursts at baseline and at one year	new prescriptions of prednisone or increases in an already-prescribed dose for an asthma exacerbation measured at baseline and at one year.

Trial Locations

Locations (1)

University of Pennsylvania Health System; 🇺🇸 Philadelphia, Pennsylvania, United States