A quasi experimental study on effectiveness of a communication mode "acknowledge-introduce -duration -explanation -thank you" on selected outcome variables among the nurses and the patients in Hemodialysis Unit ,PGIMER , Chandigarh (2021-2023)
试验速览
- 阶段
- 不适用
- 状态
- 尚未招募
- 入组人数
- 100
- 试验地点
- 1
- 主要终点
- Patients satisfaction after implementing AIDET communication protocol
研究概览
简要总结
INTRODUCTION: Communication is an important paradigm in the primary care setting that influences collaboration among the healthcare provider and the patient experience. Communication is an art and a science, in which art involves establishing a good human connection with the patient or care team. In contrast, the science involves the tool and technology that facilitates connections. Communication begins at the initial moment of patient care and lasts till the duration of care cycle. For nurses, good communication means approaching every patient interaction with the intention to understand the concern of patient ,along with active listening and patient teach-back techniques
Need: Health care workers today acknowledge that poor communication is perhaps one of the most prevalent problem in healthcare working environment. Miscommunication among medical staff while transferring patients contributed to 80 percent of serious medical errors
Objective: To assess the current practices regarding Nurse’s communication with the patient’s undergoing hemodialysis in PGIMER, Chandigarh.
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To develop and implement/introduce (AIDET) mode of communication to nurse’s in Hemodialysis unit.
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To evaluate the effectiveness of AIDET mode of communication on patient’s satisfaction from nursing care undergoing hemodialysis.
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To evaluate the effectiveness of AIDET mode of communication on nurse’s values of caring a patient undergoing hemodialysis.
研究设计
- 研究类型
- Interventional
- 分配方式
- Not Applicable
- 盲法
- Not Applicable
入排标准
- 年龄范围
- 18.00 Year(s) 至 70.00 Year(s)（—）
- 性别
- All
入选标准
- •Inclusion criteria:
- •All the nurses working in hemodialysis unit .
- •2.Patient undergoing dialysis for the first time in hemodialysis unit.
排除标准
- •1.Nurses who are on long leave.
- •Patient’s with psychiatric co-morbidities.
结局指标
主要结局
Patients satisfaction after implementing AIDET communication protocol
时间窗: After 4 week of training to nurses ,patient satisfaction will be assessed by(Hospital Consumer Assessment of Healthcare Providers and Systems) .
次要结局
- Nurses value about patient care, Patient perception of nursing care , Patient satisfaction from nursing care.(Secondary outcome will be assessed i.e. at)