Quality Improvement of Person-Centered Care for Maternal Health in Public Facilities in India, Phase 2

Not Applicable

Completed

• Conditions: Reproductive Health
• Interventions: Behavioral: Person-Centered Care Quality Improvement Collaborative Sustain; Behavioral: Person-Centered Care Quality Improvement Collaborative Spread

• Registration Number: NCT04208841
• Lead Sponsor: University of California, San Francisco

Brief Summary

Evaluating the spread of a quality improvement (QI) change package working to improve person-centered care (PCC) for maternal health (MH) services.

Detailed Description

After implementing a quality improvement (QI) collaborative in public facilities in Uttar Pradesh, India, a second phase was done to evaluate if the "change package" developed during phase one could be implemented in similar facilities to improve the quality of person-centered care (PCC) for a maternal health (MH) services.

Study Timeline

• Study Start: 2018-05-14
• Primary Completion: 2019-06-29
• Study Completion: 2019-06-29
• Status Verified: 2019-12
• Study First Submitted: 2019-12-18
• Study First Submitted QC: 2019-12-19
• Last Update Submitted: 2019-12-19
• Study First Posted: 2019-12-23
• Last Update Posted: 2019-12-23

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 1971

Inclusion Criteria

Not provided

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Exclusion Criteria

Not provided

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Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Sustaining - Patients	Person-Centered Care Quality Improvement Collaborative Sustain	Participants who received maternal health services at a facility where a quality improvement collaborative had been implemented
Spread - Patients	Person-Centered Care Quality Improvement Collaborative Spread	Participants who received maternal health services at a facility that was provided a change package of ideas developed during the quality improvement collaborative (in phase 1) and used to make improvements on person-centered care
Sustaining - Providers	Person-Centered Care Quality Improvement Collaborative Sustain	Providers who work at a facility where a quality improvement collaborative had been implemented
Spread - Providers	Person-Centered Care Quality Improvement Collaborative Spread	Participants who work at a facility that was provided a change package of ideas developed during the quality improvement collaborative (in phase 1) and used to make improvements on person-centered care

Primary Outcome Measures

Name	Time	Method
Person-Centered Scale Score	About 12 months post baseline	Survey conducted with providers: self-report of perceptions of care. Possible range 0-100; higher the score the better the experience of care
Person-Centered Maternal Health Scale Score	About 12 month post baseline	Survey conducted with women: self-report of experiences of care. Possible range 0-100; higher the score the better the experience of care

Trial Locations

Locations (1)

Population Services International; 🇮🇳 Lucknow, Uttar Pradesh, India