Impact of Tools for the Development of Patient Centered Care at Hospital
- Conditions
- Patient Centred Care
- Interventions
- Other: Operational patient centered care tools
- Registration Number
- NCT02411669
- Lead Sponsor
- University Hospital, Bordeaux
- Brief Summary
A national context for patient centered care development exists in France at hospital with strong support for the implementation of operational patient centered care tools. Patient centered care is a global vision of patient or family management promoting the respect of patient freedom, of patient listening and of patient needs. Patient centered care is an important issue of quality and security of care. The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital.
They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.
The objectives of the project are to analyse the effectiveness of the implementation of HAS - FORAP tools on the development of patient centred care at hospital and to analyse the individual and organisational determinants of their effectiveness. It focuses on acute care hospitals that have the choice of the combination of tools and that are followed during two years with combined quantitative and qualitative analyses. Quantitative assessment are based on validated indicators on patient satisfaction, patient centred care development and organizational context. Qualitative data collection are realised in each included hospital and combine individual interviews and focus groups including Physicians, nurses and managerial staff.
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- COMPLETED
- Sex
- All
- Target Recruitment
- 950
- Patients hospitalized for a minimum of 2 consecutive nights
- Patients contact details known after hospitalization end
- Anonymous patient
- Patient deceased during hospitalization
- Patient non resident in France
Study & Design
- Study Type
- OBSERVATIONAL
- Study Design
- Not specified
- Arm && Interventions
Group Intervention Description Health care professionals Operational patient centered care tools Physicians, nurses and managerial staff
- Primary Outcome Measures
Name Time Method Self assessment score of patient centred care at hospital by health care professionals and patients 18 months after tool implementation for promoting patient centered care at hospital
- Secondary Outcome Measures
Name Time Method Patients global satisfaction score At study start, between 2 to 4 months before tool implementation for promoting patient centered care at hospital, 6 month and 18 month after
Trial Locations
- Locations (28)
CH de Vannes
🇫🇷Vannes, France
CH de St Brieuc
🇫🇷St Brieuc, France
CHU de Caen
🇫🇷Caen, France
CH de Vitré
🇫🇷Vitré, France
CH d'Agen
🇫🇷Agen, France
Clinique du Parc
🇫🇷Saint Priest en Jarez, France
CHU de Bordeaux
🇫🇷Bordeaux, France
Centre François Baclesse
🇫🇷Caen, France
Maison de santé Marie Galène
🇫🇷Bordeaux, France
CH de Chambéry
🇫🇷Chambéry, France
Hôpital Privé Saint Martin
🇫🇷Caen, France
CH de Crest
🇫🇷Crest, France
Clinique Saint Vincent
🇫🇷Dax, France
CH de Dinan
🇫🇷Dinan, France
Centre orthopédique médico-chirurgical
🇫🇷Dracy, France
CH de Givors
🇫🇷Givors, France
CH de Guingamp
🇫🇷Guingamp, France
CH de Joigny
🇫🇷Joigny, France
CHD de La Roche Sur Yon
🇫🇷La Roche sur Yon, France
Clinique Saint Charles
🇫🇷La Roche sur Yon, France
CH Côte de Lumière
🇫🇷Les Sables d'Olonne, France
Clinique Saint Anne
🇫🇷Langon, France
Clinique du Val d'Ouest
🇫🇷Lyon, France
CH du Haut-Bugey
🇫🇷Oyonnax, France
CH de Redon
🇫🇷Redon, France
CHU de Rennes
🇫🇷Rennes, France
Polyclinique Côte Basque Sud
🇫🇷Saint Jean de Luz, France
CH intercommunal de Quimper
🇫🇷Quimper, France