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With-Me - Technology-Aided Phone Coaching for Occupational Health Study

Not Applicable
Completed
Conditions
Psychological Stress
Interventions
Behavioral: Phone wellness counselling
Behavioral: Technology-aided phone wellness counselling
Registration Number
NCT02445950
Lead Sponsor
VTT Technical Research Centre of Finland
Brief Summary

The purpose of this study is to examine whether the technology (web-based coaching, profiling and suggestion tool) brings added value to the traditional phone coaching in occupational health context. The interventions are phone counseling interventions. The other intervention exploits additionally a specific web-based coaching, profiling and suggestion tool.

Detailed Description

The study focuses on mental well-being. The both interventions include intensive and independent phase.

The intensive phase lasts 13 weeks. In the intensive phase, goals for the coaching are defined. Coach calls the customer every two weeks and they discuss about the actions that took place in the previous two weeks and what they need to do in the next two weeks. In the technology-aided arm, customers get and analysis of their change needs via digital tool. Based on the change needs they receive task/goal suggestions from which they need to choose 3. Coach is able to see these choices and exploits it in the coaching. The selected behavioral activation interventions are delivered to customer utilizing a web-based coaching tool.

The independent phase lasts 13 weeks. In the independent phase, technology-aided group is coached via the digital tool. The phone counseling group gets 3 phone calls.

Recruitment & Eligibility

Status
COMPLETED
Sex
All
Target Recruitment
50
Inclusion Criteria
  • At least a bachelor level degree
  • Age over 18 years
  • Decreased psycho-physic state (own assessment)
  • Is in a relationship
  • Motivated to enhance own well-being and willing to change lifestyle, to do exercises related on mental well-being and relationship
  • Willing to use technological wellness coaching tools, familiarity with technology
Exclusion Criteria
  • Work includes night shifts
  • Acute health conditions or serious diseases
  • Chronical pain affecting functionality
  • Long period(s) of absence from work during the coaching period (e.g. long vacation, alternation leave, parental leave, pension)
  • Participation in some other study

Study & Design

Study Type
INTERVENTIONAL
Study Design
PARALLEL
Arm && Interventions
GroupInterventionDescription
Traditional counselingPhone wellness counsellingCustomers receive intervention via traditional phone wellness counseling. The intensive phase lasts 13 weeks and includes 5 phone calls. Change needs and goals are set during the phone calls. The independent phase lasts 13 weeks and includes 3 phone calls.
Technology-aided counselingTechnology-aided phone wellness counsellingCustomers receive intervention via technology-aided phone wellness counseling. The intensive phase lasts 13 weeks and includes 5 phone calls. The customers are able to view their change change needs and choose tasks/goals for the coaching. The independent phase lasts 13 weeks and coaching is done via a digital tool.
Primary Outcome Measures
NameTimeMethod
Time used for coaching6 months

Measured by the coaches' working time dedicated to coaching from manual logs and Movendos log. This is used to evaluate the cost of coaching.

Psychological wellbeing6 months

Measured by the Työoptimi occupational health questionnaire. This is used to evaluate the effectiveness of the coaching.

Secondary Outcome Measures
NameTimeMethod
Customer satisfaction for coaching6 months

Measured by ad hoc questionnaires.

Carefulness in conducting tasks6 months

Self-assessment measured via phone interviews and questionnaires.

Cognitive fusion6 months

Measured by 7-item Cognitive Fusion Questionnaire

Number of the changes made to the profile1 month

Data from the profiling database.

Perceived ease of use6 months

Measured by questionnaires to customers, questionnaires and interview to coaches.

Occupational health6 months

Measured by Työoptimi occupational health questionnaire.

Perceived stress6 months

Measured by a single-item stress scale.

Satisfaction to a relationship6 months

The scale is modified from The Family Federation of Finland's quality test of a relationship.

Readiness to change6 months

Readiness to change scale measured by questionnaire based on Transtheoretical Model (Stages of Change).

Perceived usefulness6 months

Measured by the questionnaires to customers, questionnaires and interview to coaches.

Lifestyle6 months

Evaluated by ad hoc questionnaire on amount of sleep, alcohol consumption and smoking, and eating habits.

Perceived Accuracy of the profiling tool1 month

Assessed by the coaches via questionnaires.

Satisfaction to life situation6 months

Measured by scale from 1 to 5.

Self-esteem6 months

Measured by 10-item Rosenberg's Self-Esteem Scale.

Activeness in conducting tasks6 months

Self-assessment measured via phone interviews and questionnaires.

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