Assessment of patient satisfaction considering Comprehensive Dental Care model in Public Health Dentistry.
试验速览
- 阶段
- 不适用
- 状态
- 尚未招募
- 发起方
- 入组人数
- 100
- 试验地点
- 1
- 主要终点
- Level of patient satisfaction: service element attribute according to kano two-dimensional quality model (must-be, attractive, one-dimensional, indifferent, and reverse attributes). To determine whether there is a difference in patient satisfaction after receiving treatment from either treatment model, the mean patient satisfaction scores for each model will be taken into account.
研究概览
简要总结
This study is randomized parallel group assessing patient satisfaction when treatment is given through comprehensive dental care model. The patients are allotted to two treatment groups: comprehensive and traditional treatment models. This study utilises a questionnaire based on a kano-type questionnaire to understand patient perception and satisfaction after getting treatment according to a comprehensive care model.
The outcome will be patient satisfaction for service elements based on structure, process, outcome as specified by Donabedian for quality healthcare. This can enable us to prioritize and allocate resources to service elements that can influence patient satisfaction in comprehensive dental care model and a traditional model. By comparing these two models, we can also determine whether implementing a comprehensive dental care model in the department of public health dentistry would be more effective in delivering quality dental care. This information can be utilized for developing protocols and guidelines for providing quality oral care.
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 盲法
- None
入排标准
- 年龄范围
- 18.00 Year(s) 至 60.00 Year(s)（—）
- 性别
- All
入选标准
- •Two or more treatments need.
- •Possess a mobile phone
- •Patients available throughout the study.
排除标准
- •Pregnant women.
- •Patients with Physical or mental disability
- •Patients with uncontrolled non- communicable diseases.
- •Patients with communicable diseases.
结局指标
主要结局
Level of patient satisfaction: service element attribute according to kano two-dimensional quality model (must-be, attractive, one-dimensional, indifferent, and reverse attributes). To determine whether there is a difference in patient satisfaction after receiving treatment from either treatment model, the mean patient satisfaction scores for each model will be taken into account.
时间窗: Post intervention
The service elements are identified based on structure-process-outcome model to evaluate healthcare service quality, developed by Donabedian.
时间窗: Post intervention
This approach can help identify the key determinants of patient satisfaction
时间窗: Post intervention
with dental services.
时间窗: Post intervention
次要结局
- Patient satisfaction coefficient: Positive (better) and Negative (worse) numbers.(The range of absolute values of the PS coefficients is 0 to 1; values close to 1 are associated with stronger influences on patient satisfaction or dissatisfaction.)
研究者
Dr Chinmay Devanand Surlakar
SDM College Of Dental Sciences And Hospital, Dharwad