An Analysis in the Use of Telecommunication Platform

Recruiting

• Conditions: the Use of the Platform

• Registration Number: NCT05597371
• Lead Sponsor: National Taiwan University Hospital

Brief Summary

The COVID-19 pandemic becomes a global challenge. Beneficial to being an island country and having appropriate policies, there were only few imported cases in Taiwan. However, many locally acquired cases came out in the mid of this May. The hospital policy about containing infection changed accordingly.

A real-time communication platform for the health care workers was designed and embedded in the hospital information system of the emergency department in 2018. The functions included sending messages to certain staff, pop-up reminders, and tracking messages. This study aims to evaluate the use of the communication platform during the COVID pandemic.

Detailed Description

The COVID-19 pandemic becomes a global challenge. Beneficial to being an island country and having appropriate policies, there were only few imported cases in Taiwan. However, many locally acquired cases came out in the mid of this May. The hospital policy about containing infection changed accordingly.

A real-time communication platform for the health care workers was designed and embedded in the hospital information system of the emergency department in 2018. The functions included sending messages to certain staff, pop-up reminders, and tracking messages. This study aims to evaluate the use of the communication platform during the COVID pandemic.

Basic Information
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Recruitment & Eligibility
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Study & Design
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Trial Locations

Study Timeline

• Study Start: 2018-01-01
• Study First Submitted: 2022-10-20
• Study First Submitted QC: 2022-10-26
• Study First Posted: 2022-10-28
• Status Verified: 2023-12
• Last Update Submitted: 2023-12-14
• Last Update Posted: 2023-12-18
• Primary Completion: 2024-12-31
• Study Completion: 2024-12-31

Recruitment & Eligibility

• Status: RECRUITING
• Sex: All
• Target Recruitment: 1000000

Inclusion Criteria

healthcare workers with using the communication platform.

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Exclusion Criteria

healthcare workers without using the communication platform.

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Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Primary Outcome Measures

Name	Time	Method
the number of the use of the communication platform during the COVID pandemic	from 2018 to 2022	the number of the use was divided by the visits

Trial Locations

Locations (1)

Department of Emergency Medicine, National Taiwan University Hospital; 🇨🇳 Taipei, Taiwan