The effectiveness and cost effectiveness of telephone triage of patients requesting same day consultations in general practice: a cluster randomised controlled pilot study comparing nurse-led and GP-led management systems

Devon Primary Care Trust (UK)0 个研究点目标入组 1,200 人开始时间: 2009年5月28日最近更新: 2016年10月17日

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•All consecutive patients making telephone requests for same day consultations will potentially be included. All patients aged less than 12 and greater than or equal to 16 years requesting a same day consultation will be included in respect of the primary outcome measure.

•We do not propose to include young people aged between 12 and 16 years in this study since this will involve receipt of a postal survey along with written consent to review notes to the young persons address - a process which we believe may inadvertently lead to a breach of confidentiality should third parties open or have access to the young person's mail. Parents/guardians of children aged less than 12 years will be invited to provide consent on behalf of the child. Adults greater than 16 years will be included.

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Devon Primary Care Trust (UK)