A Convergent Parallel Mixed-Methods Study to Assess the Effectiveness of a Machine Learning-Based Triage System on Technology Acceptance and Workflow Adaptation Among Emergency Department Nurses at a Tertiary Care Hospital in Coimbatore: A Randomized Controlled Trial.

This randomized controlled trial evaluates the effectiveness of an artificial intelligence based triage system on acceptance and adaptation among forty staff nurses in emergency departments at a tertiary care hospital in Coimbatore, India. Participants are randomly assigned to experimental group receiving artificial intelligence based triage system training and implementation or control group receiving standard triage practice. The primary outcome is change in Technology Acceptance Model Scale score from baseline to twelve weeks. Secondary outcomes include change in Adaptation to Technology Scale score and system utilization frequency. The study hypothesis is that the artificial intelligence based triage system with structured training will significantly improve acceptance and adaptation among staff nurses.