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Telemedical Support for Prehospital Emergency Medical Service

Not Applicable
Completed
Conditions
Emergency
Interventions
Other: tele-EMS physician
Other: conventional EMS physician
Registration Number
NCT02617875
Lead Sponsor
RWTH Aachen University
Brief Summary

The purpose of this study is to evaluate the safety and quality of a pre-hospital holistic multifunctional teleconsultation system. This system consists of on-line transmissions of vital parameters, audio- and video-signals from the scene to a telemedicine centre, where a trained emergency physician (tele-EMS physician) uses software-based guideline conform algorithms for diagnosis and treatment.

At the prehospital emergency scene half of the patients will receive this telemedicine-based approach and the other half the conventional emergency physician-based care.

Detailed Description

The usual Emergency Medical Services (EMS) in Germany consists of a dual system with two paramedics and one EMS physician on scene.

Telemedicine networks between medical personnel and medical experts were shown to be beneficial for the quality of health care in many medical fields. The investigators have developed a holistic multifunctional mobile EMS teleconsultation system, as a complementary structural element to the ground based and air based EMS. This tele emergency system was evaluated and implemented during two third-party funded telemedicine projects (Med-on-@ix and TemRas) in the city of Aachen, Germany.

The EMS teleconsultation system was step-wise introduced in the clinical routine of Aachen. Several cases (hypertensive emergency cases, stroke, dislocated fractures etc.) with the primary indication for an EMS physician are already dispatched solely to the paramedics, who can demand support by a tele-EMS physician at any time.

Our aim is to demonstrate that the tele-EMS system is non-inferior in comparison to the conventional german EMS physician system with respect to safety. Moreover, the investigators want to evaluate which system provides a better quality with respect to recording important aspects of medical history and a more guideline conform treatment.

Recruitment & Eligibility

Status
COMPLETED
Sex
All
Target Recruitment
3534
Inclusion Criteria
  • All non-life-threatening emergency calls, which do not obligatory require an EMS physician on scene and which do not solely require an ambulance vehicle staffed with paramedics. study.
Exclusion Criteria
  • All life-threatening emergency cases, where a physically present EMS physician on scene is obligatory required. These include:

    1. Patient condition related indications:

      • Apnea
      • Acute respiratory failure
      • Cardiocirculatory arrest
      • ST-elevation myocardial infarction (STEMI)
      • Unconsciousness
      • Persistent seizure
      • Life- threatening rhythm disorder
      • Major trauma
      • Complex psychiatric disorders
      • Age < 18 years
    2. Emergency case related indications

      • Major vehicle accident
      • (Traffic) accident with children
      • Fall from a height (> 3m)
      • Gunshot-, stab-, or blow injuries in the head, neck and torso area
      • Fires with reference to personal injury
      • Carbon monoxide intoxication
      • Explosion-, thermic or chemical accidents with reference to personal injury
      • High-voltage electrical accident
      • Water connected accidents (drowning-, diving accident, fall through ice)
      • Entrapment or accidental spillage
      • Hostage-taking, rampage or other crimes with potential danger for human life (preventive deployment, police consultation)
      • Immediate threatening suicide
      • Immediate forthcoming delivery or preceding delivery

Study & Design

Study Type
INTERVENTIONAL
Study Design
PARALLEL
Arm && Interventions
GroupInterventionDescription
Tele-EMS physiciantele-EMS physicianThe dispatching personnel will evaluate the emergency call severity and after exclusion of the life-threatening cases listed in a written procedure instruction, they will dispatch a tele-EMS physician, if this is the result of the randomization software.
Conventional EMS physicianconventional EMS physicianThe dispatching personnel will evaluate the emergency call severity and after exclusion of the life-threatening cases listed in a written procedure instruction, they will dispatch a conventional EMS physician, if this is the result of the randomization software.
Primary Outcome Measures
NameTimeMethod
Intervention-related adverse events1 day

* Allergic reaction to drug application due to incorrect survey of patients' medical history

* Intervention-related and immediate treatment requiring blood pressure drop

* Intervention-related apnea or respiratory insufficiency

* Intervention-related circulatory arrest

Secondary Outcome Measures
NameTimeMethod
Treatment associated quality indicator1 day

Quality of medical history survey (adherence to the guidelines).

Treatment quality1 day

Adherence to the guidelines

Quality of the EMS-case data documentation1 day

Completeness and correctness of the entered data in the standardized EMS documentation form/ the EMS documentation software.

Adherence to the guidelines for documentation in the EMS.

Conversion of the initial dispatched tele-EMS treatment1 day

Required conversion from the primary dispatched tele-EMS physician to a conventional EMS physician

Death30 days

Death within 24 hours and until day 30 of hospitalization, respectively until discharge from hospital.

Duration of the physician engagement-time1 day

start: first contact time-point, end: termination of contact

Intensive Care Unit (ICU) length of stay30 days

start: ICU length of stay-end: ICU length of stay

Number of conventional EMS physician operations, which could be handled by a tele-EMS physician1 day

Number of patients

Fulfillment of predefined quality indicators for "Tracer" diagnoses1 day

Tracer diagnoses

* Stroke

* Acute coronary syndrome

* Pain therapy

Hospital length of stay30 days

start: Hospital length of stay-end: Hospital length of stay

Correct pre-hospital diagnosis30 days

Comparison to the hospital discharge diagnosis

Adverse events independently of the kind of EMS care30 days

The incidence of adverse events (AE) and serious adverse events (SAE)

Premature termination of the telemedical or conventional EMS operation1 day

Incidence of unnecessary EMS missions

Trial Locations

Locations (1)

Department of Anesthesiology, University Hospital Aachen

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Aachen, NRW, Germany

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