The Development of Patient Experience With Nursing Care Scale in China
Trial Snapshot
- Phase
- Not Applicable
- Sponsor
- Enrollment
- 1,000
- Locations
- 1
- Primary Endpoint
- patient experience with nursing care
Study Overview
Brief Summary
Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Patient experience with nursing care, as a process indicator, reflects the interpersonal aspects of care received and has an important impact on overall experience and satisfaction with hospital care. The results of the previous study showed that the most important predictor of patient satisfaction with hospitals was patient experiences with nursing care.
Since nurses are so deeply and widely involved in patients' care, an instrument with a clear conception definition, systematically developed and psychometrically validated will be extremely valuable in measuring patient experience with nursing care, so as to collect and analyze patient feedback toward nursing services, and push the quality improvement according to the preferences, needs and values of the healthcare recipients.
This study, therefore, aimed to develop construct and validate a comprehensive and internally consistent instrument to measure patient experience with nursing care in the Chinese hospital setting.
Study Design
- Study Type
- Observational
- Observational Model
- Other
- Time Perspective
- Cross Sectional
Eligibility Criteria
- Ages
- 18 Years to 80 Years (Adult, Older Adult)
- Sex
- All
- Accepts Healthy Volunteers
- No
Inclusion Criteria
- •had been hospitalized for 2 days or more;
- •able to speak and understand Chinese.
Exclusion Criteria
- •patients with cognitive impairment.
Outcomes
Primary Outcomes
patient experience with nursing care
Time Frame: September. 2021
how often patient experience with each nursing service by using a Likert-type scale ranging from 1 (never) to 5 (always). For each item, the patients will be offered the option of indicating whether it is not relevant.
Secondary Outcomes
- patient satisfaction with nursing care(September. 2021)