Turkish Version of Telehealth Satisfaction Survey (TeSS)

Completed

• Conditions: Healthy; Health, Subjective; Health Knowledge, Attitudes, Practice
• Interventions: Procedure: Turkish Reliability and Validity of TESS

• Registration Number: NCT04802499
• Lead Sponsor: Mustafa Kemal University

Brief Summary

The Turkish validity and reliability of the scale, which was created to evaluate the satisfaction of individuals, caregivers, and coordinator providing telerehabilitation services within the scope of telehealth, will be investigated.

Detailed Description

The telehealth satisfaction survey (TeSS) has been developed according to expectations, taking into account a device previously used in telehealth studies in Saskatchewan. The scale was initially used as part of a national study to evaluate the use of telehealth practices in improving professional access by residents of isolated Northern First Nations communities.The scale designed for telehealth services has been developed in English. Validity and reliability studies have been carried out by being translated into various languages. The Turkish validity and reliability study of the scale, originally in English, has not been conducted before.

Study Timeline

• Study Start: 2021-03-12
• Study First Submitted: 2021-03-14
• Study First Submitted QC: 2021-03-14
• Study First Posted: 2021-03-17
• Primary Completion: 2022-05-12
• Study Completion: 2022-06-12
• Status Verified: 2023-12
• Last Update Submitted: 2023-12-02
• Last Update Posted: 2023-12-05

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 150

Inclusion Criteria

• Men and woman who used telehealth

Exclusion Criteria

• Individuals who have the poor cooperation Mini-Mental State Exam scores of under 23

Study & Design

• Study Type: OBSERVATIONAL
• Study Design: Not specified

Arm && Interventions

Group	Intervention	Description
persons who using telehealth (patients)	Turkish Reliability and Validity of TESS	patients who have received telehealth
caregivers	Turkish Reliability and Validity of TESS	family member of the patients who recieved telehealth
health professions	Turkish Reliability and Validity of TESS	persons who use the telehealth.

Primary Outcome Measures

Name	Time	Method
Turkish Reliability and Validity of TESS (telehealth Satisfaction Survey) for patients, caregivers and health professional who use telehealth	March 2021-April 2022	validation and reliability of survey in Turkish

Trial Locations

Locations (1)

Hatay Mustafa Kemal University; 🇹🇷 Hatay, Merkez, Turkey