Patient satisfaction with health care services
- Conditions
- Encounter for other administrativeexaminations,
- Registration Number
- CTRI/2022/04/041785
- Lead Sponsor
- Dr Varsha V
- Brief Summary
Patient satisfaction is a highly desirable outcome of clinical care in the hospital and is considered by many to be an important measure of healthcare The Beryl Institute’s current definition for patient experience – “the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions, across the continuum of care’’. Patient satisfaction with hospital services is one of the most important indicators of effectiveness and quality of hospital services. “Satisfied†patients have been found to be more adherent to treatment plans, more likely to continue using health services, remain loyal to their physicians, and recommend services to others
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- Not Yet Recruiting
- Sex
- All
- Target Recruitment
- 250
Patients who attend the Urology clinic both inpatient and outpatient.
Patients in other units like nephrology/andrology.
Study & Design
- Study Type
- Observational
- Study Design
- Not specified
- Primary Outcome Measures
Name Time Method Enhancement of quality of patient care and reduction in cost of healthcare service delivery 4 months
- Secondary Outcome Measures
Name Time Method enhance their level of satisfaction and satisfied patients market the hospital with word of mouth 1 year
Trial Locations
- Locations (1)
NU Hospitals 2nd floor Quality department
🇮🇳Bangalore, KARNATAKA, India
NU Hospitals 2nd floor Quality department🇮🇳Bangalore, KARNATAKA, IndiaDr Varsha VPrincipal investigator8971648042varsha.v@learner.manipal.edu