Trial of Provider-to-Patient Interactive Voice Response (IVR) Calls to Improve Weight Management in Community Health Centers (CHCs)

Not Applicable

Completed

• Conditions: Obesity
• Interventions: Behavioral: Provider Voice; Behavioral: Generic Voice

• Registration Number: NCT01131143
• Lead Sponsor: Indiana University

Brief Summary

This study will test the effect of provider to patient interactive voice response (IVR) calls in local Community Health Centers within a weight management program.

Detailed Description

We will randomize providers to three groups. Patients whose provider has been randomized to usual care will not receive IVR calls but do have available a guideline-level weight management service in TCL. Groups one and two will receive pre-visit and post-referral calls. The pre-visit call will invite patients who want to discuss weight at their upcoming visit with their provider to remember to do so. The post-referral call will remind patients that they have received a referral and encourage them to schedule a visit with the community based weight intervention program. Patients whose provider has been randomized to group 1 will receive IVR calls using their scheduled and referring provider's voice. Group 2 will receive IVR calls using a standard IVR voice.

Study Timeline

• Study Start: 2009-06
• Study First Submitted: 2009-09-14
• Study First Submitted QC: 2010-05-25
• Study First Posted: 2010-05-26
• Primary Completion: 2010-12
• Study Completion: 2012-01
• Status Verified: 2013-03
• Last Update Submitted: 2013-03-29
• Last Update Posted: 2013-04-02

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 1228

Inclusion Criteria

• Adult patients who have screened positive for overweight or obesity

Exclusion Criteria

• Patients who have not screened positive for overweight or obesity

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: FACTORIAL

Arm && Interventions

Group	Intervention	Description
Treatment Group 1	Provider Voice	Patients will receive a pre-visit, post-referral and post-contact phone call using providers voice
Treatment Group 2	Generic Voice	Patients will receive a previsit, post-referral and post-contact call using a generic voice

Primary Outcome Measures

Name	Time	Method
Weight loss refer by provider	6 months

Secondary Outcome Measures

Name	Time	Method
attendance at program, weight loss	6 months

Trial Locations

Locations (1)

Indiana University Center on Aging Research-Regenstrief Institute; 🇺🇸 Indianapolis, Indiana, United States