Case-control Study: Causes of Nonattendance at Clinical Medicine Scheduled Outpatient Appointments in a University General Hospital
Overview
- Phase
- Not Applicable
- Intervention
- Not specified
- Conditions
- Appointments and Schedules
- Sponsor
- Hospital Italiano de Buenos Aires
- Enrollment
- 450
- Locations
- 1
- Primary Endpoint
- Causes of nonattendance
- Status
- Completed
- Last Updated
- 6 years ago
Overview
Brief Summary
Our aim was to identify the causes non-attendance at scheduled appointments at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA).
Detailed Description
Nonattendance at scheduled appointments at outpatient clinics is a common problem in general medical practice, representing a significant cost to the health care system, and resulting in disruption of daily work planning.Nonattendance at medical appointments has consequences not only for doctors (as it requires a greater use of resources and time), but also for patients, because there may be deterioration in the quality of care, and dissatisfaction associated with delays in obtaining a new appointment.
Investigators
Diego Hernan Giunta, MD
MD
Hospital Italiano de Buenos Aires
Eligibility Criteria
Inclusion Criteria
- •Over 17 years
- •Adults who attended, did not attend and cancelled a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
Exclusion Criteria
- •Refusal to register or to the informed consent process
Outcomes
Primary Outcomes
Causes of nonattendance
Time Frame: Between the scheduled appointment and 48 hours after
Patients who did not attend a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
Secondary Outcomes
- Causes of cancelation(Between the scheduled appointment and 48 hours after)