The Effects of Price Reductions on Uptake of Preventive Dental Care
试验速览
- 阶段
- 不适用
- 状态
- 招募中
- 发起方
- 入组人数
- 172,800
- 试验地点
- 1
- 主要终点
- Preventive Dental appointment scheduling
研究概览
简要总结
This study evaluates the effectiveness of price discounts in encouraging patients to schedule dental check-ups. Patients will be randomized to receive WhatsApp messages offering a preventive dental check-up at different price levels with or without a discount coupon for future dental treatments.
详细描述
Patients in this trial will be randomized to either one Holdout condition, where patients do not receive any WhatsApp message or communications about dental check-ups, or to one of three treatment conditions where patients receive one WhatsApp message encouraging them to get preventive dental check-ups, offered by their hospital. The three treatment conditions differ in the price of the check-up stated in the message and the inclusion of a discount coupon.
- Large price discount condition: Patients receive an offer to get a preventive dental check-up for $4,990 CLP.
- Intermediate price discount condition: Patients receive an offer to get a preventive dental check-up for $9,990 CLP.
- Intermediate price discount plus coupon condition: Patients receive an offer to get a preventive dental check-up for $9,990 CLP plus a discount coupon for future treatments. The coupon value is CLP 20,000 for treatments costing over CLP 150,000 and is subject to additional terms and conditions by the hospital.
The original price of the preventive dental check-up is $24,990 CLP.
Randomization to study conditions will be stratified by whether patients are from Group 1 or 2 (see participation criteria).
The investigators ask the following research questions:
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Parallel
- 主要目的
- Health Services Research
- 盲法
- Double (Participant, Care Provider)
入排标准
- 年龄范围
- 18 Years 至 70 Years（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 否
入选标准
- •Two groups are considered for this experiment, each defined by the following criteria:
- •Patients who have an appointment scheduled within the next 1 to 7 days
- •The appointment must be scheduled in the medical area only
- •The appointment must be at a center that also offers dental services
- •Patients who have not received a preventive dental message in the last month
- •Patients over 18 years old
- •Patients with a valid phone number to receive WhatsApp messages
- •Patients who have not attended a dental appointment in the last 6 months
- •Patients who do not have a future dental appointment scheduled
- •Patients who do not meet the criteria for Group 1 and who have an appointment the following day or attended an appointment the previous day
- •The appointment may be in the Medical, Laboratory, Imaging, Telemedicine, Kinesiology, Vaccination, or Procedures areas
- •Patients who have not received a preventive dental message in the last month
- •Patients over 18 years old
- •Patients with a valid phone number to receive WhatsApp messages
- •Patients who have not attended a dental appointment in the last 6 months
- •Patients who do not have a future dental appointment scheduled
- •58.33% of the participants will be allocated to the large discount condition, 27.78% allocated to the intermediate discount condition, and 13.89% allocated to the intermediate discount + voucher condition.
排除标准
- 未提供
研究组 & 干预措施
$9990 plus coupon
Dental appointment message with intermediate price discount and coupon
干预措施: Dental appointment message with intermediate price discount and coupon (Behavioral)
$4,990
Dental appointment message with large price discount
干预措施: Dental appointment message with large price discount (Behavioral)
Holdout
Patients do not receive a Whatsapp message
$9,990
Dental appointment message with intermediate price discount
干预措施: Dental appointment message with intermediate price discount (Behavioral)
结局指标
主要结局
Preventive Dental appointment scheduling
时间窗: Within 7 days of receiving the WhatsApp message
Proportion of patients that schedule a preventive dental check-up
Preventive Dental appointment attendance
时间窗: Within 30 days of receiving the WhatsApp message
Proportion of patients that attend a preventive dental check-up
Subsequent Dental appointment scheduling
时间窗: Within 60 days of receiving the Whatsapp message
Proportion of patients that schedule a dental treatment, following their preventive dental check-up (which equals 1 only if the patient completes a preventive dental check-up and then schedules a follow-up dental treatment)
Subsequent Dental appointment attendance
时间窗: Within 90 days of receiving the Whatsapp message
Proportion of patients that attend their dental treatment following their preventive dental check-up (which equals 1 only if the patient completes a preventive dental check-up and then completes a follow-up dental treatment)
次要结局
- Any dental appointment scheduling(Within 7 days of receiving the WhatsApp message)
- No-Show(Within 30 days of receiving the WhatsApp message)
- Interest in scheduling(Within 7 days of receiving the WhatsApp message)