Effect of sending a letter of condolences to the family of the performance of the medical care and hospital services.
Not Applicable
- Conditions
- Satisfaction with medical staff and hospital services.Persons encountering health services for specific procedures and health careZ40-Z54
- Registration Number
- IRCT20140528017891N5
- Lead Sponsor
- Iran University of Medical Sciences
- Brief Summary
Not available
- Detailed Description
Not available
Recruitment & Eligibility
- Status
- Complete
- Sex
- All
- Target Recruitment
- 200
Inclusion Criteria
Having a permanent resident place in Tehran
Exclusion Criteria
Having a permanent resident other than Tehran
Study & Design
- Study Type
- interventional
- Study Design
- Not specified
- Primary Outcome Measures
Name Time Method The perceived family of the deceased towards the medical staff and hospital services. Timepoint: A month after the letter was sent. Method of measurement: Satisfaction questionnaire.
- Secondary Outcome Measures
Name Time Method ursing services. Timepoint: A month after the letter was sen. Method of measurement: Satisfaction questionnaire.;Hoteling services. Timepoint: A month after the letter was sent. Method of measurement: Satisfaction questionnaire.;Medical services. Timepoint: A month after the letter was sent. Method of measurement: Satisfaction questionnaire.;Admission and discharge process. Timepoint: A month after the letter was sent. Method of measurement: Satisfaction questionnaire.