Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

Not Applicable

Completed

• Conditions: Competence; Competency-Based Education
• Interventions: Behavioral: Mobile Career Competencies Intervention

• Registration Number: NCT04822714
• Lead Sponsor: Universiti Putra Malaysia

Brief Summary

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers.

Detailed Description

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers. In this study, the Social Cognitive Career Theory (SCCT) is adopted as the framework to develop mobile phone-based intervention for career competencies. There is two phases in the study whereby in Phase 1, a qualitative approach developing the components in the career intervention module and mobile phone application features. Phase 2 that evaluates the mobile phone-based career intervention program. Validation will be conducted to meet the objectives of (i) the usability of the mobile communication career intervention application (survey), and (ii) evaluation of the effectiveness of the intervention program for career competencies delivered through mobile phone application (randomized controlled trial). The primary outcome of this study is career competencies. The career competencies score will be compared between participants in the intervention and control group at the baseline, and follow-ups at week four and week 12 respectively, using mixed design ANOVA.

Study Timeline

• Study Start: 2020-08-03
• Primary Completion: 2020-12-23
• Study Completion: 2020-12-31
• Status Verified: 2021-03
• Study First Submitted: 2021-03-25
• Study First Submitted QC: 2021-03-25
• Study First Posted: 2021-03-30
• Last Update Submitted: 2021-03-30
• Last Update Posted: 2021-04-02

Recruitment & Eligibility

• Status: COMPLETED
• Sex: All
• Target Recruitment: 70

Inclusion Criteria

• Must be Administrative and Diplomatic Officers (ADO) who use mobile application (Android)
• Must be in Grade 41
• Informed consent obtained

Exclusion Criteria

• The officer that use IPhone
• The officer that involved in disciplinary issues

Study & Design

• Study Type: INTERVENTIONAL
• Study Design: PARALLEL

Arm && Interventions

Group	Intervention	Description
Mobile Career Competencies Intervention	Mobile Career Competencies Intervention	The intervention protocol has five main components and is designed in English language. The first component consists of an educational session. The second component focuses on one's reflection on motivation and qualities. The third component assists users in working out strategies with others. The fourth component prompts users to reflect on and narrate their emerging career stories through goal-setting identification activities. The fifth component includes the government's human resource practices, training programs offered, and policies. The fourth and fifth component require users to reflect on their work exploration and career control career competencies.

Primary Outcome Measures

Name	Time	Method
Validation of Mobile Career Competencies Intervention	1 week	Assessed by USE Questionnaire - 1 Very Not Useful \& 5 Very Useful; * Usefulness; * Ease of Use; * Ease of Learning; * System Satisfaction
Effectiveness of Career Competencies	12 weeks	assessed by Career Competencies Questionnaire - 1=low career competencies \& 5=high career competencies

Secondary Outcome Measures

Name	Time	Method
Networking	12 weeks	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low networking \& 5=high networking
Reflection on motivation	12 weeks	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on motivation \& 5=high reflection on motivation
Reflection on qualities	12 weeks	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on qualities\& 5=high reflection on qualities
Work exploration	12 weeks	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low work exploration \& 5=high work exploration
Career control	12 weeks	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low career control \& 5=high career control
Self-profiling	12 weeks	subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low self-profiling \& 5=high self-profiling

Trial Locations

Locations (1)

Public Service Department Malaysia; 🇲🇾 Putrajaya, Malaysia