Simulation Training to Improve 911 Dispatcher Identification of Cardiac Arrest
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 157
- 主要终点
- Change in elapsed seconds from call answer to start of telephone-cardiopulmonary resuscitation (T-CPR) instructions in cardiac arrest calls in simulations and in actual calls.
研究概览
简要总结
This study is to test the use of simulation training to improve 9-1-1 telecommunicators' call processing and response. Training sessions will expose 9-1-1 telecommunicators to several realistic emergency situations through mock 9-1-1 calls with a trained actor playing the part of a reporting party, followed immediately by feedback on call handling provided by a trained call observer. Investigators hypothesize that simulation followed by trained observer-directed feedback will increase correct triage of medical emergency and delivery of pre-arrival instructions during simulated calls and in actual 9-1-1 calls.
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Single Group
- 主要目的
- Health Services Research
- 盲法
- None
入排标准
- 年龄范围
- 18 Years 至 —（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •9-1-1 call-center call receivers. -
排除标准
- 未提供
研究组 & 干预措施
Simulation Training
Participants randomized to the intervention arm receive telephone simulation training.
干预措施: Telephone simulation training (Behavioral)
Control
Participants randomized to the control arm receive no telephone simulation training.
结局指标
主要结局
Change in elapsed seconds from call answer to start of telephone-cardiopulmonary resuscitation (T-CPR) instructions in cardiac arrest calls in simulations and in actual calls.
时间窗: Once monthly over 4 months (during simulations); at event (actual cardiac arrest 9-1-1 call) over 12 months.
次要结局
- Change in proportion of calls with querying behaviors compliant with the "all-callers" interviewing protocol.(Once monthly over 4 months (during simulations); at event (actual cardiac arrest 9-1-1 call) over 12 months.)
研究者
Hendrika Meischke
Professor
University of Washington