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Evaluation of utilization, quality of care and patient satisfaction at the University Outpatient Clinic for Naturopathy at the location Mitte, Charité - Universitätsmedizin Berli

Recruiting
Conditions
Diseases and complaints, which lead to the visit of the HSA-NHK CCM, f.e. z.B. M00-M99, C00-C97, I00-I99, E00-E90, G00-G99, K00-K93, R00-R99, F00-F99.
Registration Number
DRKS00031305
Lead Sponsor
Charité – Universitätsmedizin Berlin, Institut für Sozialmedizin, Epidemiologie und Gesundheitsökonomie
Brief Summary

Not available

Detailed Description

Not available

Recruitment & Eligibility

Status
Recruiting
Sex
All
Target Recruitment
1000
Inclusion Criteria

Newly presenting patients
or patients whose last treatment at the HSA-NHK CCM was at least 1 year ago.
- Consent (in paper form) is available

Exclusion Criteria

- Expected lack of compliance with regard to
participation in the study (e.g., not wanting to answer any further questions; limitation of the general ability to comply in the case of dementia, severe alcohol abuse, drug abuse)
- Institute staff
- Insufficient knowledge of the German language
- No e-mail address available
- No abilities or possibilities to operate or use tablets or computers independently

Study & Design

Study Type
observational
Study Design
Not specified
Primary Outcome Measures
NameTimeMethod
o primary endpoint.<br>The study objectives are:<br>- To determine and characterize the main<br>and other concerns for the utilization of the<br>use of the HSA-NHK CCM<br>- To determine the expectations of patients<br>and patients regarding the main concern<br>- Determination of the quality of care, including disease- and healthspecific subjective parameters.<br>subjective parameters<br>- Determination of the satisfaction of patients and<br>patients<br>- Evaluation of the feasibility of the study
Secondary Outcome Measures
NameTimeMethod
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