A Communication Enhancing Intervention to Improve Patients' Perception of Physiotherapy Consultations: A Randomized Controlled Trial
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 558
- 试验地点
- 1
- 主要终点
- Consultation reassurance questionnaire (0-72). Change is being assess before and after the intervention.
研究概览
简要总结
The aim of this study is to test the effectiveness of a single training session in communication skills at improving patients' perceptions of physiotherapy consultations.
详细描述
Population: Physiotherapists Detail: Physiotherapists (n=30) who work at 'Clalit' institute's (public health management organization in Israel) at four physiotherapy clinics.
Intervention: A single session of training in consultation-based communication skills Detail: a 3-hour communication skill workshop, followed by a month-long period to assimilate and implement the new set of skills, with supervision available by phone from the trainers.
Comparison: No training Detail: The control group receives no extra training. Outcome: New patients' perception of consultations Detail: The Primary Outcome Measure is the Consultation-Based Reassurance Questionnaire (CRQ) The CRQ measures patients' perceptions of consultation. It consists of four subscales, each with three items: data-gathering, relationship-building, generic reassurance, and cognitive reassurance. The investigators are assessing change between two-time points (before and after the intervention). And also, the difference between study groups. This is collected twice: at baseline, and at follow up, from the intervention and control groups.
Type of Question: therapy Detail: The study tests whether a single training sessions can improve communication in consultations with physiotherapists.
Type of Study: RCT
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Parallel
- 主要目的
- Other
- 盲法
- Double (Participant, Outcomes Assessor)
盲法说明
The participant (patients of the physiotherapists) are unaware of the intervention.
The outcome assessor will not know who was in the intervention group and who was in the control
入排标准
- 年龄范围
- 18 Years 至 —（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •Physiotherapists:
- •Working for Clalit Health Services. Dan-Petach Tikva region
- •Willing to participate in a 3-hour communication skills workshop
- •Patients:
- •over the age of 18
- •literate in Hebrew
- •Willing to participate in the study
排除标准
- •Unwilling to participate in the trial
- •Illiterate in Hebrew
研究组 & 干预措施
Reassurance intervention
The physiotherapist in the intervention group (n=15) will participate in a 3-hour communication skill workshop, followed by a month-long period to assimilate and implement the new set of skills, with supervision available by phone from the trainers.
干预措施: communication skills (Behavioral)
Control
The physiotherapist in the control group (n=15) receives no training.
结局指标
主要结局
Consultation reassurance questionnaire (0-72). Change is being assess before and after the intervention.
时间窗: measure assessing change between two time points: base line and at two month.
A questionnaire that measures patients' perceptions of consultation- higher values represent a better communication skills
次要结局
- The numeric pain rating scale (0-10)(2 month)
- Disability (0-10)(2 month)
- Satisfaction (0-10)(2 month)