Impact of Postoperative Telemedicine Visit vs In-person Visit on Patient Satisfaction During the COVID-19 Pandemic
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 58
- 试验地点
- 1
- 主要终点
- Patient satisfaction
研究概览
简要总结
The purpose of this clinical study is to evaluate whether remote video/audio postoperative visits (telemedicine visits) affects patient satisfaction compared to in-person visits during the COVID-19 pandemic. If the primary objective of the study is achieved, it would allow better understanding of how telemedicine can be integrated into modern surgical practice to take care of postoperative patients.
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Parallel
- 主要目的
- Health Services Research
- 盲法
- None
入排标准
- 年龄范围
- 18 Years 至 100 Years（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •Patients over 18 years of age inclusive at the time of the study who underwent colorectal surgery and are presenting for their first postoperative visit
- •Patients with a computer or phone device with video and audio capabilities
排除标准
- •Children <18 years of age
- •Patients with mental disability
- •Patients without a computer or phone device with video and audio capabilities
- •Patients who require physical intervention during their first postoperative visit (e.g. drain removal, suture removal, staple removal)
- •Patients who are readmitted to the hospital prior to their first postoperative visit will be excluded.
研究组 & 干预措施
Group I
Patients who will undergo telemedicine visit approximately 1 week postoperatively, then an in-person clinic visit approximately 4 weeks postoperatively
干预措施: Telemedicine visit (Behavioral)
Group II
Patients who will undergo in-person clinic visit approximately 1 week postoperatively, then a telemedicine visit approximately 4 weeks postoperatively
干预措施: In-person postoperative visit (Behavioral)
结局指标
主要结局
Patient satisfaction
时间窗: 7 to 14 days postoperatively
Patient satisfaction score measured by electronic survey sent to all participating patients after their first postoperative visit
次要结局
- Patient willingness to recommend provider to peers rated from 1 to 5(7 to 14 days postoperatively)
- Combined patient satisfaction score from 1st and 2nd postoperative visits(7 to 31 days postoperatively)
- 60-day rate of re-operation(60 days postoperatively)
- Length of visit(7 to 14 days postoperatively)
- 60-day rate of hospital readmission(60 days postoperatively)
- Distance (in kilometers) of patient's primary residence to the clinic location(7 to 31 days postoperatively)
- Patient-reported rating of safety(7 to 14 days postoperatively)
研究者
Karen Zaghiyan
Associate Professor of Surgery
Cedars-Sinai Medical Center