Gulf War 1 Veteran Patient Satisfaction With VA Primary Care: A Survey Study.
试验速览
- 阶段
- 不适用
- 状态
- 撤回
- 试验地点
- 2
- 主要终点
- Change in Patient Satisfaction score
研究概览
简要总结
The purpose of this study is to investigate Gulf War 1 Veteran (GW1V) patient perceptions of, and satisfaction with, their VA primary care treatment, and physician effectiveness in delivering improved point of service, in the Primary Care Clinics at the Veterans Administration (VA) Salt Lake City Health Care System.
详细描述
Veterans of the 1990-1991 Gulf War1 (GW1) conflict are still experiencing a host of adverse health conditions at the present time. Many GW1 Veterans are still unhappy with their health care at the VA, and other stakeholders are critical of how the VA has dealt with GW1 Veterans' issues. For these reasons, the Gulf War Veterans' Illness Task Force (GWVI-TF) was set up to find ways to improve the situation.
The present survey study addresses one of GWVI-TF's missions, that is, to identify gaps in VA services, and to discover opportunities to better serve GW1V. Caring for GW1V is a top priority for VA health care providers, which is all the more pressing for the following reasons: 1. medical science of Gulf War Illness and environmental exposures is still at its infancy, 2. most providers have not received any focused education about how to take care of GW1V and the unique medical problems these veterans face, 3. a lack of provider knowledge that GW1V may receive may lead to decreased satisfaction on the part of GW1V and may result in GW1V perceived health service quality that is compromised.
In this pilot study, we focus on #2 and #3, to determine how we may understand veterans' perceptions of their medical treatment to ultimately improve GW1V medical health outcomes.
研究设计
- 研究类型
- Observational
- 观察模型
- Case Control
- 时间视角
- Retrospective
入排标准
- 年龄范围
- 38 Years 至 80 Years（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 否
入选标准
- •a gulf war Veteran who served during the Persian Gulf War (GW1) of 1990-1991
- •currently treated by a primary care physician at the VASLCHCS
排除标准
- •cannot read and write English
结局指标
主要结局
Change in Patient Satisfaction score
时间窗: baseline and 3 months
The Patient Satisfaction Questionnaire will be used to measure change in patient satisfaction at baseline and after providers have received Provider Education Workshop training
Change in Client Satisfaction score
时间窗: baseline and 3 months
The Client Satisfaction Questionnaire will be used to measure change in client satisfaction at baseline and after providers have received Provider Education Workshop training
次要结局
- Change in Physician Assessment of GW1V Care(Baseline and 3 months)
研究者
Gavin West
Associate Chief of Medicine, VASLCHCS
University of Utah