Influence of a Questionnaire on Patients' Emergency Room Expectations
试验速览
- 阶段
- 不适用
- 状态
- 已完成
- 入组人数
- 308
- 试验地点
- 1
- 主要终点
- Patient reported provider understanding of patient's visit expectations
研究概览
简要总结
The goal of this study is to determine whether a novel questionnaire designed to illicit patient's self-reported expectations across four domains (overall purpose of visit, medication intervention, imaging intervention and disposition) improves patient-provider communication as evaluated by an exit survey during an emergency room visit.
研究设计
- 研究类型
- Interventional
- 分配方式
- Randomized
- 干预模型
- Parallel
- 主要目的
- Health Services Research
- 盲法
- None
入排标准
- 年龄范围
- 18 Years 至 —（Adult, Older Adult）
- 性别
- All
- 接受健康志愿者
- 是
入选标准
- •Patients who arrive through the ED main entrance (non-EMS)
- •Patients aged 18 years and older
- •Patients who demonstrate decision making capacity
- •Patients who willingly consent to participate
排除标准
- •Patients in distress (physical, emotional, or other) as determined by investigator
- •Patients who demonstrate altered mental status or lack of capacity to consent
- •Patients who require immediate medical intervention including diagnostic and/or treatment intervention
- •Prisoners and patient under involuntary holds
研究组 & 干预措施
Expectations Questionnaire
Provision of expectations questionnaire and associated instructions to patient.
干预措施: Emergency Department Visit Expectations Questionnaire (Other)
Control
Usual care (no expectations questionnaire or further instruction)
结局指标
主要结局
Patient reported provider understanding of patient's visit expectations
时间窗: After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event
Q: "My ER provider understood my expectations for my ER visit today" with agreement responses on a 5-point Likert scale (strongly disagree to strongly agree)
次要结局
- Patient reported degree to which visit expectations were met(After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event)
- Patient reported provider listening(After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event)
- Patient reported provider courtesy(After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event)
- Patient reported inclusion in treatment decisions(After patient discharge instructions given (or for patients being admitted/transferred, after admission/transfer request), up to 15 minutes after either event)